ToledoRecruiter Since 2001
the smart solution for Toledo jobs

Customer Service Sales Associate

Company: Mommy Jobs Online
Location: Toledo
Posted on: September 13, 2019

Job Description:

This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours & activity reservations as well as hunting & fishing licensing needs across North America. As a Work-At-Home employee you will receive continual support from our superThis is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours & activity reservations as well as hunting & fishing licensing needs across North America. As a Work-At-Home employee you will receive continual support from our supervisory staff, Information Technology (IT), Training, and Human Resources groups. There are no out-bound calling or sales/commission requirements; we pay hourly, paychecks are bi- weekly, direct deposit is available, W2 provided. What you will need to work from home? A quiet work environment that provides the following: You will need a standard phone line. First choice is POTS/Analog phone landline. We are able to accept some cable/digital providers. We are not able to accept cell, satellite or VoIP providers. High Speed internet connection and be able to be connected directly to the vendors modem by Ethernet cable (NO wireless). Modem and phone line need to be accessible from your intended work station. Have a desk top monitor (NO all-in-one computers, tablets, laptops or TVs as monitors). No need to use your personal computer. We supply equipment with preloaded programs needed to train and work, a dial pad and headset for phone calls, keyboard, and mouse. Job duties include: Accessing company programs and query information within the company data bases to meet customer requests. Assist your customers over the phone with their requests, answer questions, and light trouble shooting. Communicate effectively using scripted material, policy, guidelines, and procedures. Maintain productivity goals and quality assurance standards. Observe overall company policies, procedures, and maintain good attendance. Attend all mandated virtual training sessions, including ongoing training and development plans. Perks: Great work environment and awesome co-workers. Work and train from the comfort of your own home and save on transportation costs. You will be a direct employee of ours NOT an independent contractor! Internal growth opportunities Incentive program, all agents are eligible from Day 1 of calls Pay depends on experience: DOE Skills & Requirements Basic requirements: Excellent communication and customer service skills; Ability to communicate remotely by phone, email and instant messaging (IM); Solid computer skills including internet knowledge (such as basic searching and queries), IM, email, some basic technical terminology; Must be organized and self-motivated; Minimum typing speed of 20 to 30 wpm; Be able to provide a minimum of 25-29 hours of schedule availability, including weekend availability; Be able to attend virtual training; To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLkmarino on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. visory staff, Information Technology (IT), Training, and Human Resources groups. There are no out-bound calling or sales/commission requirements; we pay hourly, paychecks are bi- weekly, direct deposit is available, W2 provided. What you will need to work from home? A quiet work environment that provides the following: You will need a standard phone line. First choice is POTS/Analog phone landline. We are able to accept some cable/digital providers. We are not able to accept cell, satellite or VoIP providers. High Speed internet connection and be able to be connected directly to the vendors modem by Ethernet cable (NO wireless). Modem and phone line need to be accessible from your intended work station. Have a desk top monitor (NO all-in-one computers, tablets, laptops or TVs as monitors). No need to use your personal computer. We supply equipment with preloaded programs needed to train and work, a dial pad and headset for phone calls, keyboard, and mouse. Job duties include: Accessing company programs and query information within the company data bases to meet customer requests. Assist your customers over the phone with their requests, answer questions, and light trouble shooting. Communicate effectively using scripted material, policy, guidelines, and procedures. Maintain productivity goals and quality assurance standards. Observe overall company policies, procedures, and maintain good attendance. Attend all mandated virtual training sessions, including ongoing training and development plans. Perks: Great work environment and awesome co-workers. Work and train from the comfort of your own home and save on transportation costs. You will be a direct employee of ours NOT an independent contractor! Internal growth opportunities Incentive program, all agents are eligible from Day 1 of calls Pay depends on experience: DOE Skills & Requirements Basic requirements: Excellent communication and customer service skills; Ability to communicate remotely by phone, email and instant messaging (IM); Solid computer skills including internet knowledge (such as basic searching and queries), IM, email, some basic technical terminology; Must be organized and self-motivated; Minimum typing speed of 20 to 30 wpm; Be able to provide a minimum of 25-29 hours of schedule availability, including weekend availability; Be able to attend virtual training; To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLkmarino on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote Customer Solutions Tech Support You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLKKMARINO on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Toledo , Customer Service Sales Associate, Sales , Toledo, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Licensed Life Insurance Agent - Free inbound leads. Work freedom
Description: Licensed Life Insurance Agent - Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted life insurance plans (more...)
Company: Assurance Wireless
Location: Canton
Posted on: 09/18/2019

Now Hiring Seasonal Sales Associates
Description: Delivers exceptional customer service through personal contact with customers br Interacts with and assists customers br Answers the telephone
Company: Party City Corporation
Location: Ann Arbor
Posted on: 09/18/2019

Licensed Life Insurance Agent - Work any time, from anywhere
Description: Licensed Life Insurance Agent - Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted life insurance plans (more...)
Company: Assurance Wireless
Location: Canton
Posted on: 09/18/2019


Outdoor Sales Representative
Description: American Dream Home Improvement, Inc. br br Sales Representative Restoration Specialist br br HIGH INCOME UNLIMITED EARNING POTENTIAL br br Are you seeking high income or unlimited earning (more...)
Company: American Dream Home Improvement
Location: Franklin
Posted on: 09/18/2019

Outside Sales Representative
Description: Are you the kind of person who doesnt take no for an answer Do you work hard so that you can play hard Are you totally okay with a challenge so long as its rewarding Then we want to talk to youWho (more...)
Company: Talus Payments
Location: Ann Arbor
Posted on: 09/18/2019

Retail Sales
Description: OverviewThe Retail Sales employee performs guest service by providing information to the guest about the store and retail products, assisting guests with merchandise, handling and care of the merchandise, (more...)
Company: Cracker Barrel Old Country Store, Inc.
Location: Brighton
Posted on: 09/18/2019

Licensed Life Insurance Agent - Free inbound leads. Work freedom
Description: Licensed Life Insurance Agent - Industry-best comp plan, total work freedom Join the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted life insurance plans (more...)
Company: Assurance Wireless
Location: Dearborn
Posted on: 09/18/2019

Licensed Life Insurance Agent - Free inbound leads. Work freedom
Description: Licensed Life Insurance Agent - Industry-best comp plan, total work freedomJoin the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted life insurance plans (more...)
Company: Assurance Wireless
Location: Canton
Posted on: 09/18/2019

Licensed Life Insurance Agent - Free inbound leads. Work freedom
Description: Licensed Life Insurance Agent - Industry-best comp plan, total work freedomJoin the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted life insurance plans (more...)
Company: Assurance Wireless
Location: Detroit
Posted on: 09/18/2019

Licensed Life Insurance Agent - Work any time, from anywhere - Macomb
Description: Licensed Life Insurance Agent - Industry-best comp plan, total work freedomJoin the revolutionary ASSURANCE platform, and earn from the industry's best comp plan, selling trusted life insurance plans (more...)
Company: Assurance Wireless
Location: Macomb
Posted on: 09/18/2019

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Toledo RSS job feeds