Customer Service Representative

Company: Robert Half Office Team
Location: Waterville
Posted on: November 18, 2023

Job Description:

Description Join Our Team as a Customer Service Representative!
Are you looking to expand your career as a Customer Service Representative? Robert Half has an excellent job opportunity for an articulate, highly-skilled candidate. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. This Customer Service Representative position is based in the Waterville, Ohio region and is a short-term contract / contract / temporary to permanent employment opportunity.
Your responsibilities

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  Provide accurate, friendly customer service in a timely fashion
  
  
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  You will likely support business development and client referral goals by actively cross-selling and referring customers
  
  
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  Receive and place telephone calls
  
  
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  Field and send written business correspondence Requirements - Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
  
  
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  Field Sales experience
  
  
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  Inbound Sales experience preferred
  
  
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  Adeptness in inside sales
  
  
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  Deep understanding of Business sales
  
  
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  Comprehensive knowledge of Microsoft Office Suites
  
  
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  Customer service experience preferred
  
  
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  2+ years of past relevant experience
  
  
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  Excellent communication skills (written and verbal)
  
  
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  Strong problem-solving skills
  
  
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  Excellent customer service and office administrative skills
  
  
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  Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  
  
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  Demonstrated ability to interact effectively with internal and external partners and clients/customers
  
  
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  achievement oriented, positive attitude and an approach to work rooted in professionalism
  
  
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  Experience performing extensive research to resolve complex customer inquiries
  
  
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  Strong proficiency in Excel and other Microsoft Program skills required
  
  
  If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
  Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
  - 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///www.roberthalf.com/us/en/terms) .

Keywords: Robert Half Office Team, Toledo , Customer Service Representative, Sales , Waterville, Ohio