Manager, Quality Assurance and Plant Services
Posted on: January 15, 2022
Imagine ...working for a company that knows that its people are
the key to its success in the marketplace. A company in which
achieving extraordinary results and having a stimulating work
experience are part of the same process.
We cultivate and embrace a diverse employee population. We
recognize that people with diverse backgrounds, experiences and
perspectives fuel our growth and enrich our global culture.
We are looking for an individual who enjoys working in a
fast-paced, team oriented environment, likes to be challenged, and
values the opportunity to make a difference.
Lead and manage the entire range of Food Safety & Quality programs,
as defined in the Pepperidge Farm Quality Policies and CSC North
American Quality Policies. Position has specific compliance,
process, and consumer quality responsibilities. Position will
manage a set of matrix relationships within Quality to influence
senior management on alignment of Quality strategies, Quality
annual objectives, and Plant project plans. Individual will
coordinate and deploy Quality Assurance programs across Pepperidge
Farm plants, and functional areas, and influence plant leadership
with food safety and quality best practices.
50% - Develop, drive, and continually improve a comprehensive food
safety & quality program as defined by the Pepperidge Farm QPM and
CSC North American Quality Policies. (Compliance Quality) 25% -
Drive process improvement initiatives through staff, work group,
Pepperidge Farm Quality staff, and Business Quality 25% - Manage &
Drive Consumer Complaint programs, initiatives, and consumer
delight models for each business
Response to new or changes in regulations on specifications,
procedures, quality, and implications where utilized in a range of
Trouble shooting quality issues across the varied supply chains for
ingredients, packaging, materials, and finished products supplied
(examples; mixed labels, allergen risk management, equipment risk
management, container nonconformance).
Expert abilities and decision quality in Food Safety, Regulatory,
and Quality Systems and their application within food processing.
Facilitate and/or direct resolution to issues as it relates to food
safety and quality. Expert knowledge in Sanitation and GMP
Practices, familiarity with Pest Control programs and techniques
Knowledge of Quality Standards, and Quality Policies, with skills
and ability to execute against requirements. Knowledge and general
business acumen to support and influence Manufacturing, including
best practices and innovative technologies. Knowledgeable in
industry Food Safety/Quality audit practices, and skilled in
adapting to achieve business best practices. Capable of engaging
other businesses unit quality in development and standardization
of; Quality manuals, policies, procedures, and data templates,
audit standards and procedures, and Quality Key Performance
Indicators. Knowledgeable in Statistical Process Control programs
and Process capability studies Ensures plant personnel are
technically capable of handling non-routine quality system issues
and that issues are investigated, documented, and resolved. Record
of leadership and demonstrated success in collaborative
development, documentation, planning, and implementation and
continuous improvement of food safety & quality systems. Ability to
drive organizational alignment on Food Safety & Quality objectives
with an enterprise-wide mindset, and the adaptation of structure,
processes, and systems to achieve objectives. Capable of
influencing development steps used in the Innovation and
Commercialization process to leverage Design in achieving consumer
safety and quality objectives. Assertive, Outspoken, yet
collaborative. Demonstrated skills influencing components of the
company, tough-mindedness, vision, and political savvy to manage
internal and external relationships and situations. Dedicated work
habits, takes initiative, sets high standards Knowledgeable and
capable of collaboration on quality programs, drives improvement of
consumer based specifications.
Education and Experience
Minimum BS Food Science (or related degree), and a minimum 7 years
of food industry quality plant/systems experience with demonstrated
achievement in Quality leadership. Preferred Supervisor/Manager
experience with Quality in a manufacturing plant environment.
Desired certifications: PCQI, HACCP, GFSI Awareness of Continuous
Manufacturing plant environment.
10%- 25% of the time.
The Company is committed to providing equal opportunity for
employees and applicants in all aspects of the employment
relationship, without regard to race, color, sex, sexual
orientation, gender identity, national origin, citizenship, marital
status, veteran status, disability, age, religion or any other
classification protected by law.
In that regard, U.S. applicants and employees are protected from
discrimination based on certain categories protected by Federal
law. Click here for additional information.
Keywords: Campbells, Toledo , Manager, Quality Assurance and Plant Services, Professions , Willard, Ohio
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