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IT Technician

Company: Rapid Global Business Solutions, Inc
Location: North Baltimore
Posted on: January 15, 2022

Job Description:

We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.
IT technicians are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them.
IT Technician Responsibilities:


  • Installing and configuring hardware and software components to ensure usability.
  • Troubleshooting hardware and software issues.
  • Ensuring electrical safety standards are met.
  • Repairing or replacing damaged hardware.
  • Upgrading the entire system to enable compatible software on all computers.
  • Installing and upgrading anti-virus software to ensure security at the user level.
  • Performing tests and evaluations of new software and hardware.
  • Providing support to users and being the first point of contact for error reporting.
  • Establishing good relationships with all departments and colleagues.
  • Conducting daily backup operations.
  • Managing technical documentation.

    Requirements:

    • Bachelor's degree in computer science or related field.
    • 2+ years of experience in computer networks and systems maintenance.
    • Excellent written and verbal communication skills.
    • Good interpersonal skills.
    • Proficient in database programming and software installation.
    • Attention to detail.
    • Good problem-solving skills.

      Please Note: RGBSI is subject to mandatory Federal COVID-19 vaccination requirements if the Client is a Federal Contractor. As a result, all applicants must be fully vaccinated against COVID-19 (meaning at least two-weeks have passed since receiving the final dose of the COVID-19 vaccine) in order to be able to commence employment with RGBSI, unless the individual is exempt from these requirements due to a medical reason or sincerely held religious belief and a reasonable accommodation is available. Applicants who believe they are exempt from these vaccination requirements should notify RGBSI as soon as possible to determine whether a reasonable accommodation is available.

Keywords: Rapid Global Business Solutions, Inc, Toledo , IT Technician, Professions , North Baltimore, Ohio

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