Merchant Acct Exec
Company: PNC Financial Services Group
Posted on: August 15, 2019
At PNC, our people are our greatest differentiator and competitive
advantage in the markets we serve. We are all united in delivering
the best experience for our customers. As a Merchant Account
Executive within PNC's Small Business Banking organization, you
will be based in Toledo OH.
- Markets credit card systems and support services for business
customers. Attracts and retains client relationships to meet sales
- Develops and maintains relationships with clients. Identifies
client requirements and recommends appropriate services.
- Responds to customer inquiries on internal products, services
and credit card processing activities for the industry.
- Manages, collects and reports on sales statistics.
- Interfaces with various sales channels to facilitate the prompt
referral of leads beyond the target market.
PNC Employees take pride in our reputation and to continue building
upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices
that align customer needs and satisfaction as primary
considerations in all business decisions and able to leverage that
information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the
risks associated with their business objectives and activities to
ensure they adhere to and support PNC's Enterprise Risk Management
CompetenciesBusiness Acumen Knowledge, insight, and understanding
of business concepts, tools, and processes that are needed for
making sound decisions in the context of the company's business;
ability to apply this knowledge appropriately to diverse
Client Relationship Management Knowledge and ability to determine
and satisfy client needs and maintain a partnering relationship
during engagements; includes influencing, communicating,
presenting, facilitating, managing and developing others.
Customer Experience Management. Implements the strategies and
techniques used to ensure that customers have a positive experience
with the organization and its products and services at every touch
Decision Making and Critical Thinking Understanding of the issues
related to the decision-making process; ability to analyze
situations fully and accurately, and reach productive
Effective Communications Understanding of effective communication
concepts, tools and techniques; ability to effectively transmit,
receive, and accurately interpret ideas, information, and needs
through the application of appropriate communication behaviors.
Prospecting. Knowledge of prospecting principles, processes and
skills; ability to identify and engage potential customers in the
market. Build relationships and create opportunities. Plan,
strategize and target the right industries. Create value
propositions with impact.
Selling. Applies knowledge of banking products and services to meet
customer needs and enable them to achieve their financial goals.
Identifies prospecting approaches to identify potential customers
and create opportunities to sell financial solutions and ideas to
Tech Savvy Advise, educate and engage clients on a variety of
technological tools and resources allowing them to explore
solutions to achieve their goals and financial well being.
Pursues opportunities for continuous learning to obtain knowledge
and build on ability to use technology tools, such as mobile tools
and digital wallets.
Roles at this level typically require a university / college degree
Disability Accommodations Statement
The PNC workplace is inclusive and supportive of individual needs.
If you have a physical or other impairment that might require an
accommodation, including technical assistance with the PNC Careers
website or submission process, please call 877-968-7762 and select
Option 4: Recruiting or contact us via email at
The Human Resources Service Center hours of operation are Monday -
Friday 9:00 AM to 5:00 PM ET.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons
regardless of race, color, sex, religion, national origin, age,
sexual orientation, gender identity, disability, veteran status, or
other categories protected by law.
Keywords: PNC Financial Services Group, Toledo , Merchant Acct Exec, Other , Toledo, Ohio
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