Climbing & Adventure Team Member - Cedar Point

Company: Sport Advisory
Location: Sandusky
Posted on: May 25, 2023

Job Description:

**CLIMBING & ADVENTURE TEAM MEMBER** **Sports Facilities Management, LLC- Cedar Point Sports Center***LOCATION: Sandusky, OH* **DEPARTMENT: OPERATIONS****REPORTS TO: SPORTS LEAGUE & FAMILY ENTERTAINMENT MANAGER** **STATUS: PART-TIME (NON-EXEMPT)****ABOUT THE COMPANY:** The Sports Facilities Companies (SFC) are the Nation's leading resources for the management and development of sports, recreation, wellness, and events facilities. As a turn-key solution for community leaders and developers alike, SFC services span the gamut of sports and recreation needs from sports tourism & recreation master planning, program planning, and feasibility through professional facility management services. Our 30+ managed venues and 1500+ team members, represented by the SF Network, welcome more than 25 million guest visits and produce over $250 million in economic impact each year. SFC was awarded national and regional recognition as a Top Workplace by Tampa Bay Business Journal in 2022 and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. Cedar Point Sports Center is the Midwest's ultimate sports, events, and entertainment destination. Located in Sandusky, Ohio along the scenic North Coast and Lake Erie, this state-of-the-art facility pairs incredible events with the world's best amusement park destinations, Cedar Point. With 145,000 square feet, there's more than enough room to host world-class sports tournaments, community events, and parties. Cedar Point Sports Center is a member of the SFM Network, the nation's largest and fastest-growing network of sports facilities and is operated by the industry-leader in outsourced operations, Sports Facilities Management. The facility will provide an atmosphere of community to sports clubs, event organizers, and participants and will focus on five principal offerings: * Sports training programs, clinics, and camps * Sports performance training * Youth and adult leagues, tournaments, and events * Fun, affordable, family entertainment and food & beverage * Facility rental for corporate meetings and social gathering events **POSITION SUMMARY:**The Climbing & Adventure team member is responsible for all aspects of the guest's climbing experience. Each team member will be assisting all guests and climbers during their time in the Climbing & Adventure facility. **PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:*** Greet guests promptly and provide excellent customer service * Always be encouraging and positive to all guests and refrain from using negative language * Know and enforce the facility's policies and procedures * Complete check-in procedures and process payments * Assign barcode key tags to those who purchase a monthly membership * Keep track of memberships and family units within Dash Platform * Be knowledgeable about pricing, events offered, equipment, and all climbing structures * Complete daily assignments before, during, and after each shift as directed by management **MINIMUM QUALIFICATIONS*** Ability to work with a wide variety of ages from pre-school thru adult * Flexible work schedule (e.g. nights, weekends, holidays and long hours) and regular attendance is necessary * Must be able to work with computers, barcode scanners, webcams, and online waivers * Excellent communication skills, both verbal and written * Ability to maintain focus in a high-volume, fast-paced environment * Must have excellent guest service skills * Must be detail-oriented and have outstanding organizational skills * Ability to multi-task and prioritize * Ability to remain calm and focused in difficult and stressful situations * Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders and fellow team members * Must work well with others * Must take personal initiative for the betterment of the team and facility * Committed to the safety and wellbeing of others * Must be at least 18 years old **WORKING CONDITIONS AND PHYSICAL DEMANDS:*** Must be able to stand for long periods of time * Must show proficiency with all climbing equipment, procedures, and elements * Must be able to manually belay in case of emergency * Must be able to lift 40 lbs. waist high * Must wear proper uniform * Facility has intermittent noise **PREFERRED:*** Climbing experience

Keywords: Sport Advisory, Toledo , Climbing & Adventure Team Member - Cedar Point, Other , Sandusky, Ohio