Systems Engineer - Hybrid
Company: New Era Technology
Location: Maumee
Posted on: January 27, 2023
Job Description:
Description:Systems Engineer
- Full Benefits
- Medical
- Dental
- Vision
- 401K match
- 28 PTO Days including company holidaysJoin New Era's growing
team and experience a corporate culture that promotes personal and
professional development.New Era Technology is a global IT
integrator with 2,500+ employees delivering Collaboration, Cloud,
Data Networking, Security, Large Venue, and Corporate AV and
Managed Service Solutions to more than 9,000 customers. We are
looking for team members to contribute to and deliver our mission
to securely connect people, places, and information in a rapidly
changing digital world. Work alongside the finest team of highly
skilled and industry-certified professionals who are encouraged to
drive change and think outside of the box. As a team member, you
will receive competitive benefits, industry training, and
certifications. New Era Technology empowers businesses to embrace
the future workplace. As customers shift their perspectives on
where and how work happens, we are there to meet them with
flexible, resilient, and productive solutions.At this time we are
not sponsoring any work visas.Requirements:The Systems Engineer is
responsible for the delivery of high-quality IT technical
professional services to our clientele. These services may include
consulting, on-site and/or remote troubleshooting and support for
clients with various network technologies, installation and
integration, migration services, design, scope of work development,
and solution development. The Systems Engineer must demonstrate
superior proficiency in performance of these services. Dedication
to quality and customer satisfaction are critical success factors
for this position.PRIMARY DUTIES include but not limited to:
- Customer Satisfaction through the delivery of top-quality
professional services
- Optimizing productivity while assigned to projects or
tasks
- Pre-sale Design and Consulting
- Proper contingency planning for service performance control and
resolving those issues at the time of service delivery for the
protection of the customer's data and products while performing
services.
- Problem-solving and escalating
- Testing/quality control
- Customer Relations
- Maintaining control of customer-owned products while working at
our site
- Punctual arrival at customer appointments I critical and
mandatory
- Status reporting to the assistant supervisor or
electronicallyCOMPETENCIES:
- Ability to communicate effectively and professionally with all
customer contacts
- Ability to provide clear written communication for ticket/task
updates
- Ability to maintain organization and control over all
information related to customer projects and assignments
- Act as a team lead, taking ownership of assignments, offering
advice and guidance to others on the team
- Dedicated to providing exceptional customer services at all
times
- Strong broad-based knowledge of hardware, operating systems
(client and server) applications/networking products, connectivity,
and cabling
- Proficiency in all aspects of the core technical
requirementsREQUIRED EDUCATION & EXPERIENCE REQUIRED:
- 5 years' experience as a Systems Engineer
- Vmware vSphere
- HPE & Dell Server and Storage Hardware
- Enterprise Backup Solutions (Veeam, Zerto)
- Windows Server OS 2012 thru 2019
- Endpoint Protection
- Public Cloud (M365, AWS, Azure)
- Mobile Device Management (Intune, Airwatch etc.)
- MFA (Duo, OKTA)
- Cyber Security Assessment and Mitigation Experience
- Horizon ViewPREFERRED EXPERIENCE:
- MCSE Certifications
- VCP Certifications
- VMCEPM21PI200364990
Keywords: New Era Technology, Toledo , Systems Engineer - Hybrid, Other , Maumee, Ohio
Didn't find what you're looking for? Search again!
Loading more jobs...