Certified Medical Assistant / CMA - Infectious Disease - Full Time
Company: ProMedica
Location: Sylvania
Posted on: January 27, 2023
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Job Description:
POSITION SUMMARY Functioning as a team member within a patient
centric care delivery model for high quality and service within the
practice setting. Able to proficiently and effectively navigate
through multiple information technology platforms and applications.
Renders direct patient care services under supervision
demonstrating ProMedica's values to the patient. ACCOUNTABILITIES
1. Reports for scheduled shifts on time and in a professional
manner with regard to behavior, telephone courtesy, dress,
identification, and communication with patients' colleagues, and
outside agencies. 2. Works closely with the provider and leadership
to continually improve the patient experience though daily patient
care, clerical support, ongoing projects and assumes additional
duties as needed in a self-directed manner. 3. Prepares the patient
for the visit by taking vital signs, documenting and order entry
within the EPIC system, arranging and coordinating support and
ancillary services for patient care, preparing patient rooms for
visits, stocking exam rooms, preparing schedules, and providing
general support to the providers and patients. Performs specific
specialized tests (i.e. pulmonary function tests, phlebotomy
procedures) as needed. 4. Provides for a safe patient experience
through adherence to clinical protocols, regulatory requirements,
manufacturer standards and reports any potential equipment
malfunctions or safety violations. Determines potential equipment
needs for clinician visit and sets up exam rooms accordingly. Is
skilled in assisting clinicians with treatments, dressings and
other tasks 5. Communicates effectively with patients, peers and
all members of the health care team. Listens and responds to verbal
and non-verbal communication of patients, families and staff
members. Relates to patients in caring manner. Relays complete and
pertinent information in verbal and written form appropriate to the
ages of patient served. Demonstrates understanding of legal
implications of charting, documents clearly and objectively all
encounters with patients. 6. Within scope of Medical Assistant,
demonstrates exemplary clinical knowledge and focuses on customer
service to answer and triage patient telephone calls. - Records
complete and accurate messages and obtains necessary instructions
from providers and nurses, etc. when appropriate. -7. Acts as a
resource/role model by coaching, supporting and motivating members
of the Medical Assistant and Patient Service Coordinator team.
Assists others in completing tasks as needed. 8. May be assigned to
act as one of the primary trainers for new Medical Assistants and
office team members. - May be assigned Lab functions and draws. 9.
Assists leadership with ordering, maintaining, and monitoring
office medications. 10. Collaborates with leadership and other
staff to recommend changes to improve the safety, quality and
efficiency of patient care. 11. Performs other duties as assigned
that support ProMedica's core values. Education: --- Must be a high
school graduate or its equivalent. ---- Completion of a recognized
MA program at an accredited college or university or worked 1 year
as an MA to meet the requirements to become certified. Skills: ---
Able to promote a strong commitment towards achieving outstanding
internal and external customer satisfaction and superior patient
experience. --- Able to work independently, prioritize, problem
solve and work cooperatively with faculty and staff. Experience:
--- Experience in the medical industry, including both patient care
or non-patient care roles. In lieu of experience, will accept
continuing education in a healthcare related areas of study.
Certification: --- Registration or Certification as a Medical
Assistant through accredited body required; or active license from
applicable state as an LPN/RN. --- BLS (CPR), must present a
current BLS course card from the AHA at time of employment O Or
obtain certification within 90 days of hire PREFERRED
QUALIFICATIONS Years of Experience: --- 1 year experience in direct
patient care preferred Skills: --- Demonstrate basic computer
skills --- Experience with EPIC or similar medical operating system
WORKING CONDITIONS --- Must be able to move about the
practice/department and between workstations. --- Must be able to
understand directions (written and verbal), communicate and respond
to inquiries; requires effective interpersonal skills. --- Must be
able to demonstrate good judgment in a fast paced environment. ---
Must be able to occasionally push or lift medium to heavy
equipment, supplies and patients. ProMedica -is a mission-based,
not-for-profit integrated healthcare organization headquartered in
Toledo, Ohio. - -For more information, please visit
-www.promedica.org/about-promedica Qualified applicants will
receive consideration for employment without regard to race, color,
national origin, ancestry, religion, sex/gender (including
pregnancy), sexual orientation, gender identity or gender
expression, age, physical or mental disability, military or
protected veteran status, citizenship, familial or marital status,
genetics, or any other legally protected category. In compliance
with the Americans with Disabilities Act Amendment Act (ADAAA), if
you have a disability and would like to request an accommodation in
order to apply for a job with ProMedica, please contact
-employment@promedica.org Equal Opportunity Employer/Drug-Free
Workplace
Keywords: ProMedica, Toledo , Certified Medical Assistant / CMA - Infectious Disease - Full Time, Other , Sylvania, Ohio
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