Lab Customer Service Rep - Full Time - Afternoons
Posted on: January 27, 2023
The Lab Customer Service Tech performs as a customer service
representative by serving as the initial contact for clients,
handling highly confidential information, solving client problems
of a general nature and providing quality reporting of patient
results. Provides clerical support for lab and hospital staff /this
is a heavy phone work position.
- Able to move about hospital and between workstations
- Able to understand directions, communicate and respond to
- Requires effective interpersonal skills and a high degree of
- Responsible for the tracking of specimens, billing and
distribution of results from testing sent to various
- Complies with requirements of accreditation (JCAHO, CAP) and
regulatory agencies by attending in-services and continuing lab
- Perform other duties as required
- Must have a high school diploma or equivalent.
- Must have a minimum of (2) years of college or have a minimum
of (2) years experience in a hospital, computer or office
- Preferred medical terminology and previous customer service
- Must be able to input and retrieve information from computer
and type 35 wpm, or have verifiable data entry experience.
- Must be able to operate copy machine and various office
ProMedica is a mission-based, not-for-profit integrated healthcare
organizational headquartered in Toledo, Ohio. For more information,
Qualified applicants will receive consideration for employment
without regard to race, color, national origin, ancestry, religion,
sex/gender (including pregnancy), sexual orientation, gender
identity or gender expression, age, physical or mental disability,
military or protected veteran status, citizenship, familial or
marital status, genetics, or any other legally protected category.
In compliance with the Americans with Disabilities Act Amendment
Act (ADAAA), if you have a disability and would like to request an
accommodation in order to apply for a job with ProMedica, please
Equal Opportunity Employer/Drug-Free Workplace
Keywords: ProMedica, Toledo , Lab Customer Service Rep - Full Time - Afternoons, Other , Toledo, Ohio
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