IT Systems Engineer - ITS Network - Hybrid
Company: ProMedica Health System
Location: Toledo
Posted on: January 26, 2023
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Job Description:
SUMMARY: This position is for an ITS Engineer on the Systems
Engineering team within the Information Technology Services
department at ProMedica. The role will provide design, delivery,
implementation, support, and maintenance for IT infrastructure
systems at ProMedica. The role includes responsibility over a full
range of technologies including VMWare ESX, Windows servers, and
backup/recovery solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties are generally representative of the nature and
level of work assigned and are not necessarily all inclusive. +
Plans, designs, installs, and validates all changes and updates to
ProMedica's enterprise server platforms - VMWare ESX, Windows
servers and backup/recovery + Creates and maintains needed
procedures and documentation for reference and change management. +
Responsible for performance, stability, security, and capacity
planning for ProMedica's infrastructure systems. + Evaluates and
makes recommendations for new technology or solutions that aligns
with approved IT strategy and direction. + Researches and presents
information and recommendations to management as appropriate in
support of company goals. + Develops, implements and maintains the
procedures, processes, and technology necessary to successfully
manage the enterprise IT environment and data centers. +
Continually analyzes, recommends, and makes improvements to
existing processes both manual and automated. + Responds,
investigates, communicates, resolves, and documents support
requests and incidents in a timely manner. Reviews incidents
post-resolution for possible improvement and improved customer
satisfaction. + Transfers knowledge and /or trains IT staff in the
support and operation of infrastructure and information systems. +
Acts as leader for projects as needed. + Serves as "subject matter
expert" to other IT staff for responsible areas of technology. +
Serves as escalation point for support and operations teams +
Provides support for on-site and off-hour availability on 7/24-hour
basis as defined by the needs of the company and/or systems. Job
Requirements: Desired Skills and Experience Progressive experience
in systems analysis, design, maintenance, and support. Knowledge
and experience supporting VMWare ESXi, Windows servers/NTFS
permissions, and server backup and recovery solutions. Knowledge of
network attached storage. Bachelor's degree in IT field or minimum
2 years information technology experience. Experience with IT
systems analysis, design, and support with baseline knowledge of
network and systems platforms and technologies. Task management and
problem-solving skills required. Project membership / leadership
experience desired. Must have strong communication skills. Must be
able to occasionally move, lift and/or carry medium weight objects
and materials. Must be able to understand directions, communicate,
and respond to requests. Requires effective self-motivation,
discipline, and interpersonal skills. Must maintain knowledge of
current information technology and healthcare trends. Attends
regular department and customer meetings as scheduled. + Evaluates
and makes recommendations for new technology or solutions that
aligns with approved IT strategy and direction. + Researches and
presents information and recommendations to management as
appropriate in support of company goals. + Develops, implements and
maintains the procedures, processes, and technology necessary to
successfully manage the enterprise IT environment and data centers.
+ Continually analyzes, recommends, and makes improvements to
existing processes both manual and automated. + Responds,
investigates, communicates, resolves, and documents support
requests and incidents in a timely manner. Reviews incidents
post-resolution for possible improvement and improved customer
satisfaction. + Transfers knowledge and /or trains IT staff in the
support and operation of infrastructure and information systems. +
Acts as leader for projects as needed. + Serves as "subject matter
expert" to other IT staff for responsible areas of technology. +
Serves as escalation point for support and operations teams +
Provides support for on-site and off-hour availability on 7/24-hour
basis as defined by the needs of the company and/or systems.
ProMedica is a mission-based, not-for-profit integrated healthcare
organization headquartered in Toledo, Ohio. For more information,
please visit www.promedica.org/about-promedicaQualified applicants
will receive consideration for employment without regard to race,
color, national origin, ancestry, religion, sex/gender (including
pregnancy), sexual orientation, gender identity or gender
expression, age, physical or mental disability, military or
protected veteran status, citizenship, familial or marital status,
genetics, or any other legally protected category. In compliance
with the Americans with Disabilities Act Amendment Act (ADAAA), if
you have a disability and would like to request an accommodation in
order to apply for a job with ProMedica, please contact
employment@promedica.orgEqual Opportunity Employer/Drug-Free
Workplace**Requisition ID:** 66846
Keywords: ProMedica Health System, Toledo , IT Systems Engineer - ITS Network - Hybrid, Other , Toledo, Ohio
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