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Desktop Support

Location: Toledo
Posted on: September 22, 2022

Job Description:

*Urgently looking for Desktop Support**Duration: Full time (Permanent)**Required Skills: ** Minimum of 5 to 6 years' hands-on experience installing, troubleshooting and supporting laptops, PCs, Audio Visual, peripherals and business critical applications for users in large, multi-location, corporate environments via phone, remote control and desk side visits.* Experience demonstrating proficiency supporting users' meetings including Board of Director meeting support.* Must have experience in corporate environment supporting Windows 10* Experience demonstrating proficiency supporting Apple OSX, MS Outlook/Exchange, MS Office 2016, Office 365, Microsoft Skype for Business, and Microsoft One Drive for Business* Experience demonstrating proficiency using Enterprise remote-control software, software distribution tools and device management software.* Experience demonstrating proficiency supporting McAfee Endpoint and Bit locker Encryption software.* Experience demonstrating proficiency supporting end user collaboration tools, such as Microsoft SharePoint, Teams, and Skype for Business.* Experience demonstrating proficiency upgrading PC memory, hard drive swap, data transfer, etc.* Experience demonstrating proficiency creating knowledgebase articles from ticket data and end user support interactions.* Experience demonstrating proficiency maintaining and update user's PC asset information through the implementation of critical device management policies.* Experience demonstrating proficiency supporting mobile devices utilizing iOS and Android operating systems.* Experience demonstrating proficiency working independently, with minimal guidance.* Ability to identify and resolve key issues using partial or conflicting data and pattern recognition.* Ability to take a broad perspective to problems to identify and document new, less obvious solutions.* Travel when required.Job Type: Full-timeSalary: $50,000.00 - $55,000.00 per yearBenefits:* 401(k)* Dental insurance* Health insurance* Vision insuranceSchedule:* 8 hour shift* Monday to FridayWork Location: One location

Keywords:, Toledo , Desktop Support, Other , Toledo, Ohio

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