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Patient Registrar ER: PT 3p-3:30a

Company: Firelands Health
Location: Sandusky
Posted on: August 6, 2022

Job Description:

Position Summary:Utilize FRMC computer system to process registrations and associated functions for Emergency Department, Inpatients, and Outpatients. Interview patients to obtain required patient demographic and financial information. Appropriately prioritize financial payer types. Familiar with medical terminology. Good clerical skills with a high degree of accuracy and speed. Ability to maintain composure during periods of high stress. Ability to provide excellent customer service to all customers. Develops productive relationships fostering trust and accountability in self and co-workers.What You Will Do: Registers who present in the Emergency Department, Inpatient and Outpatients. Understands critical communication techniques to obtain accurate and complete patient demographic and financial information. Demonstrates understanding of performing patient interview using appropriate techniques in a compassionate manner.Ensures patient flow is maintained and informs Supervisor or Director of departmental and patient issues are resolved in a timely manner.Demonstrates a thorough understanding of all insurances with an above average knowledge of Medicare MSP Guidelines.Performs registration functions at the patient bedside. Communicates with Emergency Department staff to ensure complete and accurate information is entered.Obtains insurance carrier information and scans of both front and back of insurance cards for all registrations and admissions. Verifies all patient demographic, Insurance, and medical data is accurate.Verifies insurance eligibility utilizing on line programs and Managed Care Programs on all patients and enters appropriate notes on the account.Provides HCAPS Refers all uninsured patients to Financial Counseling, if applicable.nd process patient payments by cash, check or credit card. Prepares appropriate paperwork and Inform patients of co-pays, co-insurance, or deposits.Obtains signatures of consent for treatment, release of information to third party payers and various other agencies, and for insurance payment to come to the hospital. Performs Quick Reg for patients arriving by EMS.Obtain and records patient admission information. Pre-Registers Direct Admit patients prior to arrival by contacting the transferring facility requesting demographic information.Ensures all registrations are HIPAA compliant, by ensuring patients have received the hospital's Notice of Privacy Practices. NOP is documented as required. Reviews the release of information questions with all patients as required.Completes all required tasks for processing patient charts. (Example, Emergency Department Log, chart distribution, departing the patient). Point of Contact Scanning; Scans patient identification, insurance cards, consents and orders.Batch Scanning; Reviews and scans Emergency Room records and transfers the scanned batch folder to Assign Form ID, identifies scanned images, and process them to permanent storage.Directs or escorts patients to triage rooms and Nursing Units when applicable.Validates orders for elements required and medical necessity on Medicare patients. Explains ABN process to patients and obtains signatures on ABN's as needed.Utilizes the BWC website to capture MCO information, claim numbers and allowable diagnoses.Maintains petty cash drawer.Courteously answers telephone using established greetings, and assists callers in a friendly, helpful manner.Utilize trauma packets for unidentified trauma patients.Maintains wheelchairs in foyer for ER Patients.Faxes ER Report to Primary care Physicians and demographics for EMS Billing.Provides Outpatient Services Monday-Saturday 8:30pm - 06:30am and Sundays.Obtain IMM signature and Observation signature from patient on nursing units.Perform CHC registrations after business hours.Utilize OHtrac to manage patient tracking during a MCI.Demonstrates an understanding of medical terminology, consistently spells and uses terminology accurately.Demonstrates ability to tactfully handle difficult situations with patients, with families and with physicians.Demonstrates good judgment in uncertain and usual situations.Exhibit proficiency in maintaining good rapport with physicians, ancillary departments and patients.What You Will Need:High School diploma, or equivalent and completion of medical terminology class. May complete medical terminology class within 60 days of hire.Goodcomputer skills.Ability to lift 25 pounds and push a patient weighing 250 lbs. in a wheelchair.Ability to be mobile and stand for long periods of time.Ability to work in a fast paced, stressful environment.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Firelands Health, Toledo , Patient Registrar ER: PT 3p-3:30a, Other , Sandusky, Ohio

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