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Electronic Funds Transfer Services Specialist

Company: Civista Bank
Location: Sandusky
Posted on: June 24, 2022

Job Description:

Civista BankDescription:
Position Purpose:The position is set in a fast-paced, time-sensitive environment and requires good problem solving skills, accuracy and attention to detail. An ideal candidate would enjoy working in a positive, team-oriented workplace. Responsible for monitoring and processing all deposit related items as they relate to various system applications - customer source, checking, savings, certificate of deposit, IRA (retirement) products, safe deposit box, transfer management and cards. Demonstrate Civista Bank's mission to improve the financial lives of our employees and shareholders, to make a difference in the communities that we serve.Key Accountabilities, Responsibilities and Expectations:Process exception items such as NSF, Stop Payments, ACH and unposted items by the set timeline.Daily processing of incoming and outgoing domestic and international wires.Daily research and correcting transactional errors.Daily review and assess qualified plans (IRA and HSA's) for accuracy. Provide coaching to internal and external customers daily.Report Charge-off/Paid customer accounts and report to Chex Systems.All other duties as assigned and any activities that support the key accountabilities.

Qualifications, Knowledge and Skills:One to two years' experience in banking or financial services.High School Diploma or equivalent, with office administrative skills or certification.Strong customer service and problem solving skills and demonstrated ability to respond to inquiries with tact, diplomacy and patience.Exceptional organization, time management and follow-up skills. Excellent interpersonal skills and ability to communicate effectively with customers, bank employees and outside service providers.Ability to follow detailed instructions and a wide range of procedures requiring sound judgement.Must have proficient typing and computer skills, specifically Microsoft Word and Excel and the ability to navigate computer programs.Possess the ability and desire to be cross-trained on many different job duties within the department.Physical Requirements:Work involves eye strain due to the constant use of computer screens, reading of reports and so forth.Work involves being able to concentrate on the matter at hand, under sometimes distracting work conditions.Work involves lifting and moving files of up to 15 lbs.Work involves ability to read, hear, write, and communicate professionally both in person and via telephone, and sitting for long periods at a time.Work involves some travel to attend meetings, training, and so forth.Pay Transparency Nondiscrimination Provision: Opportunity Employer EEOC M/F/D/VThis Position Description is not a complete statement of all duties and responsibilities comprising this position.Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.PI182413672

Keywords: Civista Bank, Toledo , Electronic Funds Transfer Services Specialist, Other , Sandusky, Ohio

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