Post-Acute Patient Access Specialist
Company: ProMedica Senior Care
Location: Riga
Posted on: June 24, 2022
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Job Description:
DescriptionProMedica Senior Care provides a range of services,
including skilled nursing care, assisted living, post-acute medical
and rehabilitation care, hospice care, home health care and
rehabilitation therapy.The Post-Acute Patient Access Specialist is
Responsible for managing referrals from key hospitals and other
care settings (sites to be determined as part of the divisional
market strategy) and ensuring a smooth transition of care for
patients discharging from a care setting to our centers.
Additionally, the Post -Acute Patient Access Specialist (PAPAS)
will develop strong relationships with the key referral hospital
personnel and identify new opportunities for partnering and growth.
The goal is to grow year over year inquiries converted to
admissions.Responsibilities:Processes inquiries received either
electronically or via fax, at a minimum rate of 5-15 inquiries per
day, with an average response time rate of 15 minutes or
less.Evaluates the inquiry, makes the decision and communicates
information to facilitate the patient s smooth transition to
center.Obtains accurate information from physicians, patient and/or
responsible party, and referral source regarding the expected
discharge plan and communicates this information to the center
team.Effectively uses referral management systems and other tools
to manage referrals.Focuses on converting inquiries to
admissions.Manages a case load and updates electronic records with
final disposition and reason lost and denied.Addresses and seeks to
work collaboratively with center to resolve customer service issues
with family and referral sources. Additionally, this job will
require a willingness to work evenings and weekends in order to
provide coverage for the Central Intake Offices 24/7 operation.In
return for your expertise, you'll enjoy excellent training and
unlimited opportunities to learn and grow. Be a part of the team
leading the nation in healthcare.Location171 - ProMedica Skilled
Nursing and Rehabilitation - Monroe, MIEducational
RequirementsBachelor degree preferred; Sales and medical training,
required.Position RequirementsTwo years of experience with sales
and marketing knowledge, required; Strong medical assessment
skills; Prior experience with an insurance company, private case
management company, or HMO, preferred. Familiarity with long term
care and/or subacute care, useful. Strong oral and written
communications skills.
Keywords: ProMedica Senior Care, Toledo , Post-Acute Patient Access Specialist, Other , Riga, Ohio
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