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Production Supervisor-- 3rd Shift

Company: Sunrise Windows & Doors
Location: Toledo
Posted on: July 23, 2021

Job Description:

(Continued Summary and Expected Results)

Performance is measured by obtainment of production targets and adherence to Key Performance Indicators such as quality audit scores, schedule adherence, safety incidents and on-time and complete deliveries. This position is expected to maintain a hands-on, highly visible, and positive presence on the shop floor, interacting with employees, troubleshooting problems, and actively involved in the daily issues of assigned areas.

Essential Duties and Responsibilities: 

include the following.  Other duties may be assigned.


  • Responsible for safety in area of supervision and entire shop floor completing accident investigations within 48 hours.

Employee Relations & Supervision

  • Supervise, develop, and mentor team members to enhance the functioning of the team.
  • Maintain positive employee relations through fair and consistent application of Sunrise policies and procedures and using direct and proactive communication skills.
  • Supervise direct repots by providing coaching, feedback, reminders and mentoring as appropriate.
  • Effectively interact with others in the organization to ensure customer deadlines are met.
  • Develop and evaluate Production Operators & Assistant Supervisors.
  • Prepare and communicate regular performance appraisals and development plans for assigned employees in conjunction with the company’s standards.
  • Take an active role in resolving and mediating employee conflict situations in a timely and appropriate manner, consulting with and referring such matters to Human Resources as appropriate.
  • Delegate as appropriate to keep focused on the larger picture to achieve goals.
  • Recommend staffing levels and changes due to changes in the department.
  • Participate in interviewing, selecting, orientating, and training new staff members.
  • Conduct regular meetings with team members and use a variety of methods to educate team on company and department procedures, changes, new information, etc.


  • Inspect and measure parts and products to verify conformance to product specifications.
  • Set up and lead containment activities of defective material.
  • Direct workers to adjust machines and equipment to repair products that fail to meet standards.            


  • Delegate when appropriate to keep focused on the larger picture to achieve goals.
  • Achieve minutes/unit goals and schedule attainment by leading production activities.
  • Assign employees to stations based on Daily Production Schedule.
  • Recommend staffing levels and changes due to changes in requirements.

Processes/Procedures/Problem Solving  

  • Establish or adjust work procedures to meet production schedules.
  • Support Continuous Improvement and monitor 5S and housekeeping.
  • Analyze and resolve work problems or assist workers in solving work problems.
  • Develop, recommend, and implement measures to improve production methods, equipment performance, and quality of product.
  • Plan flow of materials through department and develop physical layout of machines according to work orders.
  • Work with Engineering on prototype set up and runs.


  • Compute amounts of stock and supplies required for operations, based on production schedules, and requisitions materials from storage area.
  • Work with the Materials Department on routine inventories to ensure accurate stock levels.
  • Monitor scrap rates.


  • Maintain time and production records.
  • Input production numbers into database at end of shift.
  • Maintain and update SQDC boards.
  • Review vacation request; approve or deny on timely basis.
  • Verify time sheets.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job.  While performing the duties of the job, the employee is regularly required to stand.  Employees are required to walk; reach with hands and arms; stoop, kneel, crouch and crawl; bend, turn and twist; push and pull.  Visual acuity, speech and hearing must be within normal limits.  The employee must be able to repetitively lift, push, and move up to 50 pounds unaided.  75 pounds or more must be lifted with assistance.  The ability to climb a ladder or go up on a man-lift is required to access product inventory. 

Work environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of this job.  While performing the duties of this job, the average plant temperature conditions range from 60 degrees in the cooler months and up to 110 degrees during the warmer months.  All workstations on the plant floor require the use of safety glasses.  Some workstations require additional safety equipment to include but not limited to; hearing protectors, gloves, and arm guards.

Education & Experience Requirements:  Bachelor’s degree in business, operations or other closely related field highly preferred. Experience working in a lean manufacturing environment and leading continuous improvement activities.  Consideration will be given to overall education and experience of existing supervisory team for elevated leadership capabilities and bandwidth.  In lieu of degree, equivalent knowledge gained through extensive leadership experience either as an Assistant Supervisor, Key Operator at Sunrise Windows, or equivalent work experience elsewhere, preferably in a production environment will be substituted at the company’s discretion.  The position requires a minimum of three years of production leadership experience supervising a hourly workforce, preferably in a manufacturing.

Competencies - must be able to demonstrate the following:

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes oneself available to staff; Managing attendance; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Fosters quality focus in others; Improves processes, products and services; Able to lead effective continuous improvement and change management; Able to carry difficult messages without creating a “we/they” culture; Continually works to improve supervisory skills. Evidences an accountable-leadership behavior and communications.

Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives that Supports everyone's efforts to succeed; Actively curtails distracting gossiping and negativity as impediments to safety, workplace satisfaction, productivity, and quality.  Recognizes accomplishments of other team members.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Interpersonal - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.



  • Innovative: Consistently introduces new ideas and demonstrates original thinking
  • Thought Provoking: Capable of making others think deeply on a subject
  • Team Player: Works well as a member of a group
  • Leader: Inspires teammates to follow them
  • Dedicated: Devoted to a task or purpose with loyalty or integrity


  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
  • Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Keywords: Sunrise Windows & Doors, Toledo , Production Supervisor-- 3rd Shift, Other , Toledo, Ohio

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