ToledoRecruiter Since 2001
the smart solution for Toledo jobs

Patient Service Coordinator - NWOCC-Toledo - Full Time - Days

Company: ProMedica Health System
Location: Toledo
Posted on: January 10, 2021

Job Description:

Being a part of a large family has advantages. With more than 500 ProMedica Physicians and advanced practice providers, our network is the regions most complete, with connections to leading hospitals and a wide spectrum of health services. ProMedica Physicians have locations serving northwest Ohio and Southeast Michigan, all working together with a single mission: the health of our communities.
Position Summary
Key member of a patient centric care delivery model for high quality and service within the office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently and effectively navigate through multiple information technology platforms, EHR work queues and applications to provide and support best practices/protocols, value based care, supporting, implementing, and demonstrating the Core Values of ProMedica.
+ Immediately greets patients and visitors as they make contact with the practice.
+ Registers new patients and verifies patient demographics and insurance information on existing patients as they arrive for their appointment.
+ Answers and/or triages patient telephone calls, records complete and accurate messages and obtains necessary instructions from the provider, office manager, nurses, etc. when appropriate.
+ Coordinates the scheduling of patient appointments following the appropriate processes and procedures.
+ Reschedules patients for follow up as requested by providers.
+ Collects the appropriate co-payment, deductible or visit fee; as well as, outstanding balances when appropriate.
+ Provides excellent patient service by documenting information accurately, promptly and legibly in order to meet regulatory requirements and practice standards. Utilizes medical charts, forms, practice management systems and all forms of electronic communication efficiently.
+ Communicates professionally with patients, providers, and co-workers at all times. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork.
+ Maintains the provider schedule to meet customer service, access, and productivity standards of the office.
+ Assists clinical staff and/or providers with outgoing phone calls to patients, pharmacies, or other providers as appropriate.
+ Participates in practice staff meetings
+ May function as a Medical Scribe. Must follow System Policy SP17-14 while functioning in this role.
+ Accurately completes and submits the daily charge and payment reconciliation process.
+ Performs other duties as assigned.
Job Requirements:
+ High school graduate or its equivalent.
+ Must be able to understand directions (written and verbal), communicate and respond to inquires.
+ Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction.
+ General computer and typing proficiency.
+ Independent judgment and excellent interpersonal skills requiring minimal supervision and guidance.
+ Minimum of 1 year experience in a customer service or clerical setting.
ProMedica is a mission-based, not-for-profit health and well-being organization headquartered in Toledo, Ohio. It serves communities in 28 states.The organization offers acute and ambulatory care, an insurance company with a dental plan, and post-acute and academic business lines. The organization has more than 49,000 employees, 12 hospitals, 2,500+ physicians and advanced practice providers with privileges, 1,000+ healthcare providers employed by ProMedica Physicians, a health plan, and 330+ assisted living facilities, skilled nursing and rehabilitation centers, memory care communities, and hospice and home health care agencies. Driven by its Mission to improve your health and well-being, ProMedica has been nationally recognized for its advocacy programs and efforts to address social determinants of health. For more information about ProMedica, please visit www.promedica.org/aboutus.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity or gender expression, age, disability, military or veteran status, height, weight, familial or marital status, or genetics.
Equal Opportunity Employer/Drug-Free Workplace
**Requisition ID:** 53985

Keywords: ProMedica Health System, Toledo , Patient Service Coordinator - NWOCC-Toledo - Full Time - Days, Other , Toledo, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Get New Contractor Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Elyria
Posted on: 01/18/2021

Shopper - grocery pros wanted for up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Royal Oak
Posted on: 01/18/2021

Server
Description: Store Location: US-OH-Mansfield Overview: As a server at Cracker Barrel, you will serve up smiles and Southern goodness in a fast-paced, family-friendly environment. Our mission of Pleasing People guides (more...)
Company: Cracker Barrel
Location: Mansfield
Posted on: 01/18/2021


Tax Preparer - 3+ tax seasons experience required
Description: OverviewDo you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year If you're a tax professional, we need you to help our customers complete thier (more...)
Company: Intuit
Location: Mansfield
Posted on: 01/18/2021

Virtual Experienced Tax Preparer
Description: Overview Do you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year If you're a tax professional, we need you to help our customers complete thier (more...)
Company: Intuit
Location: Mansfield
Posted on: 01/18/2021

Military Intelligence
Description: ABOUT Serve at the forefront of national security by analyzing top-secret information and interpreting spy reports. Direct the analysis of top-secret satellite imagery. Be the first to ascertain the implications (more...)
Company: Navy
Location: Elyria
Posted on: 01/18/2021

Auto Body Painters
Description: Auto Body and Paint Professionals of All Levels Competitive Pay Rate No Flat Rate 100 company-paid
Company: Carvana
Location: Elyria
Posted on: 01/18/2021

Mortgage Funder
Description: Certified Mobile Notary Service https://certifiedmobilenotaryservice.com is seeking for someone to fill the position of a full-time Mortgage Funder to work remotely in the U.S. RESPONSIBILITIES: Review (more...)
Company: Certified Mobile Notary Service
Location: Elyria
Posted on: 01/18/2021

Delivery Driver - No Experience Needed
Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the US, Canada,
Company: Doordash
Location: Royal Oak
Posted on: 01/18/2021

Host
Description: Store Location: US-OH-Mansfield Overview: As a hospitality expert, you ll get to welcome our hungry guests into the store with a smile and ring the dinner bell or, well...call their party when it s (more...)
Company: Cracker Barrel
Location: Mansfield
Posted on: 01/18/2021

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Toledo RSS job feeds