Executive Director - Home Health & Hospice Location Ohio Living
Home Health & Hospice - Greater Toledo
Location : Location US-OH-Toledo
Position Type Full Time
Weekly Scheduled Hours 40.00
Work Schedule 8:00am-5:00pm
Overview The Executive Director is responsible for the planning,
development, implementation, evaluation, and management of a home
health and hospice office covering a specific region of the state
in accordance with current applicable standards, guidelines and
regulations to ensure that the highest degree of services are
maintained at all times.
Bachelor’s degree in a related field required.
Masters degree in health care, business administration, or
social sciences preferred.
Ten years experience in a leadership capacity for a home health
care, hospice or community health organization.
Five years experience with fiscal accountability.
Proficiency with Windows, Microsoft Office (Word, Excel,
PowerPoint), and the internet required.
Proficiency with electronic medical records (EMR) required.
Must be able to read, write, speak, and understand the English
Must possess a valid driver's license and acceptable driving
record. Must be insurable under professional liability and crime
coverage policies as specified by insurance carrier underwriting
Responsibilities Sales and Marketing
Oversees the development and implementation of marketing,
referral source relationship management and branding strategies,
systems and processes in order to achieve volume targets,
communicate desired messages and maintain integrity of the
Partners with the Director of Business Development to identify,
build, and sustain referral source relationships to drive
admissions and revenue growth to meet budget targets.
Reviews and approves sales marketing tools and presentations for
Reviews sales reports, pipeline forecasts, and marketing
Oversees and participates in local marketing and relationship
Reinforces to all staff their role in marketing and admissions
Works closely with corporate director of marketing to achieve
Provides direction, management and leadership for local
operations in order to achieve the organization's philosophy,
mission and strategy while effectively growing the organization and
ensuring financial strength, high utilization and operating
Ensures systems and monitoring are in place to meet or exceed
quality, customer service, utilization and compliance standards in
all Home Health & Hospice programs.
Develops and maintains written policies and procedures and
ensures adherence to all policies.
Maintains effective and ongoing communication with life plan
community staff. Facilitates positive working relationships in
areas of continuum of care management, human resources, marketing
and others as needed. Attends local campus board and leadership
Ensures staff members are attending campus assessment meetings,
providing service coordination to residents in hospital, and
Assumes shared leadership responsibilities for the
organization’s success statewide.
Participates in quarterly Executive Directors meetings and
Ensures staff participation in corporate meetings as
Fosters positive relationships with community, civic and/or
aging service organizations, churches, and other key
Represents community/organization at various functions and
planning meetings and with the general public.
Establishes organization as a leader in the community services
Makes presentations to a variety of audiences
Establishes working relationship with the Executive Director of
the Alzheimer’s Association and the Area Agency on Aging.
Develops through staff or self, relationships with local
colleges and universities, senior centers, local government
officials and other key organizations.
Ensures positive patient, referral source and family
satisfaction and follows up on complaints as appropriate.
Serves as the local spokesperson in a crisis.
Recruits and orients Professional Advisory Committee members,
prepares agendas and support material, and maintains ongoing
communication with members.
Develops an annual budget to meet margin targets and develops
annual capital budget.
Oversees financials on a monthly basis to ensure that annual
budget and other financial targets are met. Provides guidance and
leadership on corrective measurements to Administrators to correct
budget when unexpected costs or reduced revenues occur.
Partners closely with the Administrators and Accounts Receivable
Department with billing, reimbursements, accounts receivable, and
Assists in establishing annual charitable funding needs.
Works collaboratively with foundation staff to meet fundraising
goals. Meets all requirements of funders.
Works collaboratively with grant writers to raise funds for
corporate and local programs.
Works with foundation to develop and nurture prospective
People Management and Development
Oversees the home health and hospice staff of a region or
Fosters a positive work environment that attracts, retains, and
Interviews, selects, and orients new direct reports.
Defines, establishes, and promotes performance expectations so
direct reports understand and demonstrate excellence through high
quality and consistent performance.
Evaluates job performance of direct reports in accordance with
the company policy and procedure and provides developmental
guidance to staff for improved performance and growth.
Monitors accountability with organization requirements
prescribed by the Employee Handbook. Documents and engages
employees who are routinely not observing these requirements in an
effort to achieve compliance. Works with Human Resources when
circumstances arise that necessitate further documentation and
Participates in the development, planning, scheduling,
conducting, and monitoring of in-service training programs,
on-the-job training, and orientation programs for departmental
Ensures that there is a reasonable and sufficient plan for
staffing should a direct report be absent or a direct reporting
position be vacant.
Responds timely and thoughtfully to questions, requests, and
work product from departmental staff that has been provided for
review and approval.
Quality, Compliance, and Risk Management
Oversees implementation of clinical systems and processes.
Works with program managers to assure quality standards are met
Ensures completion of PI plan, Annual Report, OSHA audit,
compliance audit, and internal audit.
Remains current with legislative and regulatory changes that
impact community services. Remains current with gerontological and
Ensures employee knowledge and compliance with corporate
compliance program and meets the requirements for training,
screening, and auditing.
Strategic Planning and Product Development
Develops local strategic plan in concert with the organization’s
strategic plan and identifies and implements new programs for the
Teams with corporate team to research financial and market
feasibility, and plan for new programs and services to enhance
services to patients and their caregivers.
Provides oversight and leadership to new program start ups.
All other duties as assigned.
Location Information Ohio Living Home Health and Hospice in
Greater Toledo is a premier provider in Defiance, Erie, Fulton,
Hancock, Henry, Lucas, Ottawa, Sandusky, Seneca and Wood counties.
Services include hospice and palliative care, private-duty home
care, long-term nursing care, physical/speech/occupational
therapies, home health aides, social work services, medication
administration, wound care management, IV therapy and more. Most
importantly, we’re a company that:
chooses to operate as a faith-based, not-for-profit
makes its mission the heart of our organization
has a reputation for consistently exceeding the needs and
expectations of those we serve
provides an engaging, team-oriented workplace dedicated to
career, family and faith
commits to recognizing our employees for a job well done
We’re looking for people who:
have a passion for helping people, solving problems and
contributing to a positive work environment
are excited about bringing their personal standards and ideals
to work each day
understand that HOW you do your job is just as important as WHAT
you do in your job
Why work at Ohio Living Home Health & Hospice?
Depending on an employee’s full-time, part-time or PRN status,
they may benefit from:
medical, dental, and vision insurance
403b retirement savings
paid time off including your birthday
training, continuing education, and education assistance
pay advances up to $500
the latest technology
unlimited career opportunities
and much more!
Who is Ohio Living?
Headquartered in Columbus, Ohio Living is one of the nation’s
largest not-for-profit, multi-site senior living organizations.
Since its founding in 1922, Ohio Living has defined the highest
standards of quality of life for adults through its 13 life plan
communities and Ohio Living Home Health & Hospice.
Our mission is to provide adults with caring and quality
services toward the enhancement of
physical, mental and spiritual well-being consistent with the
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