SR IT Software QA Specialist
Company: Sedgwick
Location: Toledo
Posted on: April 25, 2024
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Job Description:
Taking care of people is at the heart of everything we do, and
we start by taking care of you, our valued colleague. A career at
Sedgwick means experiencing our culture of caring. It means having
flexibility and time for all the things that are important to you.
It's an opportunity to do something meaningful, each and every day.
It's having support for your mental, physical, financial and
professional needs. It means sharpening your skills and growing
your career. And it means working in an environment that celebrates
diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a
positive impact on the world through the people and organizations
we serve. If you are someone who is driven to make a difference,
who enjoys a challenge and above all, if you're someone who cares,
there's a place for you here. Join us and contribute to Sedgwick
being a great place to work.
Great Place to Work -
Most Loved Workplace -
Forbes Best-in-State Employer
SR IT Software QA Specialist
PRIMARY PURPOSE : To develop, maintain, test and debug tests for
software to meet defined requirements; to formulate and define
moderately complex system scope and objectives; to prepare detailed
specifications for testing applications; and to design, implement,
test, debug, document and maintain test scripts.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Becomes familiar with most aspects of the application including
reports, parameters, claims management, intake services,
carrier/client interfaces and vendor/business partner
interfaces.
Analyzes user needs as required; assists in design of tests to
verify that end user needs have been met.
Develops and modifies software test scripts and test plans to
verify systems meet the specifications outlined in data processing
requests; develops and maintains software test script and test
plans to verify systems meet requirements of insurance carrier and
regulatory groups.
Tests and verifies assigned projects; assists in testing projects
for members of the programming staff.
Prepares documentation on new or existing software.
Investigates call escalations from the support staff; makes
necessary corrections to data and/or software tests.
Assists in the professional growth of other quality assurance
analysts.
Follows pre-established standards and guidelines as they pertain to
design and development of tests and test plans.
Maintains up-to-date knowledge of current quality assurance tools
and other technology advances.
Delivers and maintains the highest quality of customer services to
our clients.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university
preferred. Information Systems or Computer Science major
preferred.
Experience
Six (6) years of information technology/computer science experience
or equivalent combination of education and experience required to
include three (3) years of testing and/or business analytical
experience. Experience in interpreting user requirements and
development of business application tests strongly preferred.
Skills & Knowledge
Strong knowledge of software testing and test design
Good oral and written communication skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to
reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment,
troubleshooting, problem solving, analysis, and discretion; ability
to handle work-related stress; ability to handle multiple
priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE : Credit security clearance, confirmed via a background credit
check, is required for this position.
The statements contained in this document are intended to describe
the general nature and level of work being performed by a colleague
assigned to this description. They are not intended to constitute a
comprehensive list of functions, duties, or local variances.
Management retains the discretion to add or to change the duties of
the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free
Workplace.
If you're excited about this role but your experience doesn't align
perfectly with every qualification in the job description, consider
applying for it anyway! Sedgwick is building a diverse, equitable,
and inclusive workplace and recognizes that each person possesses a
unique combination of skills, knowledge, and experience. You may be
just the right candidate for this or other roles.
Keywords: Sedgwick, Toledo , SR IT Software QA Specialist, IT / Software / Systems , Toledo, Ohio
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