SR IT Software QA Specialist

Company: Sedgwick
Location: Toledo
Posted on: April 25, 2024

Job Description:

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work -
Most Loved Workplace -
Forbes Best-in-State Employer
SR IT Software QA Specialist
PRIMARY PURPOSE : To develop, maintain, test and debug tests for software to meet defined requirements; to formulate and define moderately complex system scope and objectives; to prepare detailed specifications for testing applications; and to design, implement, test, debug, document and maintain test scripts.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES

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  Becomes familiar with most aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
  
  
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  Analyzes user needs as required; assists in design of tests to verify that end user needs have been met.
  
  
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  Develops and modifies software test scripts and test plans to verify systems meet the specifications outlined in data processing requests; develops and maintains software test script and test plans to verify systems meet requirements of insurance carrier and regulatory groups.
  
  
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  Tests and verifies assigned projects; assists in testing projects for members of the programming staff.
  
  
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  Prepares documentation on new or existing software.
  
  
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  Investigates call escalations from the support staff; makes necessary corrections to data and/or software tests.
  
  
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  Assists in the professional growth of other quality assurance analysts.
  
  
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  Follows pre-established standards and guidelines as they pertain to design and development of tests and test plans.
  
  
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  Maintains up-to-date knowledge of current quality assurance tools and other technology advances.
  
  
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  Delivers and maintains the highest quality of customer services to our clients.
  
  
  ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  
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    Performs other duties as assigned.
    
    
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    Supports the organization's quality program(s).
    
    
    QUALIFICATIONS
    Education & Licensing
    Bachelor's degree from an accredited college or university preferred. Information Systems or Computer Science major preferred.
    Experience
    Six (6) years of information technology/computer science experience or equivalent combination of education and experience required to include three (3) years of testing and/or business analytical experience. Experience in interpreting user requirements and development of business application tests strongly preferred.
    Skills & Knowledge
    
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      Strong knowledge of software testing and test design
      
      
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      Good oral and written communication skills
      
      
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      PC literate, including Microsoft Office products
      
      
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      Analytical and interpretive skills
      
      
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      Strong organizational skills
      
      
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      Excellent interpersonal skills
      
      
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      Excellent negotiation skills
      
      
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      Ability to work in a team environment
      
      
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      Ability to meet or exceed Performance Competencies
      
      
      WORK ENVIRONMENT
      When applicable and appropriate, consideration will be given to reasonable accommodations.
      Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
      Physical: Computer keyboarding, travel as required
      Auditory/Visual: Hearing, vision and talking
      NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.
      The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
      Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
      If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Keywords: Sedgwick, Toledo , SR IT Software QA Specialist, IT / Software / Systems , Toledo, Ohio