Field Operations Coordinator - $18-$20/Hr
Company: STAFFWORKS GROUP
Location: Toledo
Posted on: April 18, 2024
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Job Description:
Job DescriptionJob Title: Service CoordinatorJob Type: Full-time
(Direct Hire)Pay Range: $18 - $20 based on experienceFull time Work
Location: Toledo, OHJob Purpose: Dispatching field service techs.
Creating and tracking service work orders.
Duties/Responsibilities:Taking calls/emails from customers for
service. Arranging with Parts Dept. and techs, to ensure correct
parts/tools are available for anticipated repairs. Deciding the
best-suited tech for each repair. Tracking repair if parts need to
be ordered and rescheduling. completion of repair upon receipt of
parts. Keeping customer notified of repair status.Use of telephone,
copier, printer/scanner, Excel, BTS, Fleet Tracker, email.Other
projects as assigned. Position Requirements: Education:High school
graduate.Experience:3+ years experience in Customer
Service/Logistics required.Experience working in production
environment a plusRequired Skills:Computer knowledge, phone skills,
communication skills.General knowledge of hydraulic and electrical
systems.Must be able to multitask and prioritize tasks to optimize
efficiency. Must be able to track/maintain multiple projects
through completion. Must have strong organizational skills. Must
use proper phone etiquette. Performance Goals: This position plays
a key role within the Service Department as one that initiates most
service work and follows all work to completion. This position is
the "go-to" contact for most service-related work for other
Employees and customers. As such, each of the other clerical
positions within the Service Department takes their lead from the
Service Coordinator when assisting with service work processing/
invoicing."Equal Employment Opportunity" Associated topics:
compressor, drill, field, maintain, ncra, oilfield, pipe, pump,
tanker, toolpusher
Keywords: STAFFWORKS GROUP, Toledo , Field Operations Coordinator - $18-$20/Hr, Human Resources , Toledo, Ohio
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