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Housekeeping Assistant Supervisor

Company: Aimbridge Hospitality
Location: Maumee
Posted on: September 24, 2022

Job Description:

Competitive pay and bonus eligible!The Housekeeping Assistant Supervisor is responsible for helping administer and coordinate housekeeping functions in assigned sections. Responsible for helping to inspect Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Supervisor functions in his/her absence.QUALIFICATIONS:

  • At least 1 to 2 years of progressive experience in a hotel or a related field required.
  • High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.JOB RESPONSIBILITIES:
    • Approach all encounters with guests and associates in a friendly service oriented manner.
    • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
    • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
    • Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.
    • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager inspect all V.I.P. rooms and report their availability to the Front Office.
    • Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants carts are clean and restocked with linen only.
    • Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.
    • Maintain key control system.
    • Assist with supervision of all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.
    • Handle items for "Lost and Found" according to the standards.
    • Be familiar with all Aimbridge Hospitality policies and House Rules.
    • Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.
    • Ensure the overall appearance cleanliness and orderliness of staff.
    • Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.
    • Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.
    • Monitor cleanliness and orderliness of Room Attendants carts linen closets control closets stairways and landings.
    • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.
    • Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.
    • Assist with proper and constructive training of Room Attendants.
    • Motivate coach and counsel staff as necessary.
    • Collect all keys and assignment sheets daily at the end of the shift.
    • Attend meetings as required by Management.
    • Ensure completion of regular maintenance and cleaning projects on a biannual basis.
    • Monitor all V.I.P.'s special guests and requests.
    • Perform any other duties as requested by Management.With our Maumee hotels premier location next to the Arrowhead Business Park, travelers are never more than a few minutes away from more than 200 businesses, including The Andersons, Matrix Technologies, Dana Incorporated and UPS. Situated off I80 near Toledo, the Fairfield Inn & Suites Toledo Maumee is the perfect choice for guests visiting the University of Toledo, Stranahan Theater, Fifth Third Field, Hollywood Casino Toledo, Bowling Green or the Toledo Zoo. For those looking to do some shopping while in Toledo, our hotel is down the road from the Shops at Fallen Timbers and a short drive to Franklin Park Mall. Guests will experience a touch of home with our updated suites offering plush bedding and free WiFi. Every morning, guests can wake up to our complimentary breakfast and hit our fitness center or indoor pool for a quick workout. At the Fairfield Inn & Suites Toledo Maumee, our guests are our #1 priority.As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
      • Now offering Daily Pay! Ask your Recruiter for more details
      • Medical, Dental, and Vision Coverage
      • Short-Term and Long-Term Disability Income
      • Term Life and AD&D Insurance
      • Paid Time Off
      • Employee Assistance Program
      • 401k Retirement PlanJob ID: 2022-163837 Full-Time/Part-Time: Full-Time Street: 521 West Dussel Drive

Keywords: Aimbridge Hospitality, Toledo , Housekeeping Assistant Supervisor, Hospitality & Tourism , Maumee, Ohio

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