Dispatcher

Company: First Transit
Location: Sandusky
Posted on: June 25, 2022

Job Description:

Become A Dispatcher for First Transit! *$15.00 PER HOUR* *$1,000 Sign-On Bonus* *Multiple Position Openings* Under limited supervision, dispatches all buses to ensure on-time performance of service within an assigned geographical area. Major Responsibilities: • Oversees all routing and scheduling of buses; dispatch buses and provide timely information to drivers on route. • Counsels & coaches drivers and monitors on front line disciplinary & service issues. • Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager or resolve problems directly with the customer. • Handles heavy phone and radio traffic. • Serves as primary communication liaison with major contracted customer. • May handle charter reservations, billing, or driver payroll. May monitor licensing and participate in hiring drivers. • Provides solutions to drop-off and pick-up problems; resolve issues as needed. • May handle backup driver duties or perform miscellaneous clerical duties while buses are in route. • Completes special projects as assigned. • Assists drivers with day-to-day operations and ensure compliance with operating contract, state and local ordinances, and company policies and procedures. Minimum Experience & Skills Required: • 3-5 years experience. • Basic knowledge of radio dispatch equipment, excellent communications and customer service skills. • Ability to work under time constraints and deadlines. • Previous terminal operations, dispatch, or driver experience. • Computer Literate. First for a Reason Benefits We offer $15.00 an hour and benefits including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. Diversity & Inclusion Because we're stronger together, we aspire to have a culture where all people are First. We're committed to providing an inclusive and diverse working environment for everyone every day. Professional Advancement Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit. Extensive Training Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. Community Service & Impact Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you'll have a positive impact on others. We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all.

Keywords: First Transit, Toledo , Dispatcher, Hospitality & Tourism , Sandusky, Ohio