Community Health Worker
Company: Neighborhood Service Organization
Location: Highland Park
Posted on: April 1, 2026
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Job Description:
Position Title: Community Health Worker FLSA Classification:
Non-Exempt EEOC Classification: Service Worker Location: Central
Office/ Outreach Position Type: Full Time Reports to: Lead
Community Health Worker Summary: The Partners 4 Health Community
Health Worker is an integral member of the multidisciplinary
outreach team. The Community Health Worker provides health
education, navigation, advocacy and support in addressing patient’s
health and social needs. The Community Health Worker will work
independently in the community as part of a Care Coordination Team.
The Community Health Worker position provides care coordination
while demonstrating multicultural sensitivity and effective
communication skills with community members. Responsibilities:
Establish and maintain relationships with key individuals in the
community and serve as an advocate by coordinating linkages or
referrals to improve health, social, and environmental conditions.
Experience in community/outpatient setting preferred. Provide
direct personal contact in the community with P4H patients who are
unable to be reached though phone calls. Participate in
interdisciplinary care team meetings Experience in serving people
in poor, urban environments. Ability to work well with people of
various ages, backgrounds, ethnicities and life experiences.
Ability to work collaboratively in a team and manage multiple
priorities, utilizes effective time management skills, and exercise
sound administrative and clinical judgment. Adheres to the NSO code
of ethics, and complies with local, state and federal laws and the
mental health codes. Serves on agency committees, working groups
and other projects as assigned. Performs other duties as assigned
by supervisor, contractual obligations and/or program description.
Professional Skills Complies with and adheres to department and NSO
policies and procedures. Adheres to established quality and
performance improvement standards. Works effectively with others to
accomplish goals/resolve problems. Organizes work well and uses
time effectively. Maintains consistent work attendance. Maintains
good operating environment by attending work on time as scheduled.
Professionally represents NSO and promotes NSO mission and vision
statements. Promotes a harmonious work environment. Demonstrates
expertise in his/her functional area, leveraging unique core of
knowledge and skills to achieve results. Ensures consumer
satisfaction through process of monitoring, improving, and
delivering excellence in program services. Is open to new
approaches and takes steps to increase knowledge, skills and
abilities, both from within and outside NSO. Complies with
contractual and regulatory requirements, as needed. Fosters
commitment, team spirit, pride and trust. Possesses good work
ethic, drive, energy, and persistence to achieve goals. Takes
accountability for job responsibilities. Able to anticipate and
bring about change when needed. Performs other duties as assigned.
Candidate Requirements: HS Diploma Requires experience in outreach
or engagement with underserved populations. Possession of a valid
driver’s license and access to a private vehicle for day-to-day job
performance. Requires ability to work flex hours, including
evenings and weekends. Required ability to effectively communicate
preventive health and health management philosophies to P4H
patients and agencies. Computer skills and knowledge including
Windows and Microsoft Word Working Conditions: Services will be
provided in the clients’ homes or other appropriate community
settings. Work may require travel in an urban community. Required
travel of 40-60% in local area. Works in an outreach capacity; uses
a computer, telephone and other office equipment as needed, to
perform duties. Work location can be in an office-style setting, or
at a consumer’s residence or place or respite The noise level in
the work environment is variable, due to frequent contact with
consumers. Bends, stoops and reaches in order to file, search for
and retrieve records and documents. Manual dexterity and regular
fine-finger and hand/wrist motions are required for operating a
keyboard, writing and filing. Seeing/vision, talking/speaking and
listening/hearing are continuously required. Frequently required to
stand during working hours. Frequently required to sit, walk or
drive. Operates an automobile while performing assigned job duties.
Neighborhood Service Organization is an equal opportunity employer
and values diversity in its workforce. We encourage applications
from all qualified individuals, including those with diverse
backgrounds and those with disabilities.
Keywords: Neighborhood Service Organization, Toledo , Community Health Worker, Healthcare , Highland Park, Ohio
