Medical Assistant / Nurse Assistant

Company: ProMedica
Location: Walbridge
Posted on: September 21, 2023

Job Description:

Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. Able to proficiently and effectively navigate through multiple information technology platforms and applications. Renders direct patient care services under supervision demonstrating ProMedica's values to the patient.
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Reports for scheduled shifts on time and in a professional manner with regard to behavior, telephone courtesy, dress, identification, and communication with patients' colleagues, and outside agencies.
Works closely with the provider and leadership to continually improve the patient experience though daily patient care, clerical support, ongoing projects and assumes additional duties as needed in a self-directed manner.
Prepares the patient for the visit by taking vital signs, documenting and order entry within the EPIC system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to the providers and patients. Performs specific specialized tests (i.e. pulmonary function tests, phlebotomy procedures) as needed.
Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations. Determines potential equipment needs for clinician visit and sets up exam rooms accordingly. Communicates effectively with patients, peers and all members of the health care team. Listens and responds to verbal and non-verbal communication of patients, families and staff members. Relates to patients in caring manner. Demonstrates understanding of legal implications of charting, documents clearly and objectively all encounters with patients.
Within scope of Medical Assistant, demonstrates exemplary clinical knowledge and focuses on customer service to answer and triage patient telephone calls. Acts as a resource/role model by coaching, supporting and motivating members of the Medical Assistant and Patient Service Coordinator team. May be assigned to act as one of the primary trainers for new Medical Assistants and office team members. May be assigned Lab functions and draws.
Assists leadership with ordering, maintaining, and monitoring office medications.
Collaborates with leadership and other staff to recommend changes to improve the safety, quality and efficiency of patient care.
Must be a high school graduate or its equivalent. -
--- Able to work independently, prioritize, problem solve and work cooperatively with faculty and staff.
Experience in the medical industry, including both patient care or non-patient care roles. In lieu of experience, will accept continuing education in a healthcare related areas of study.
Registration or Certification as a Medical Assistant through accredited body required; 1 year experience in direct patient care preferred
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Demonstrate basic computer skills
--- Experience with EPIC or similar medical operating system
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Must be able to occasionally push or lift medium to heavy equipment, supplies and patients.
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ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact - employment@promedica.

Keywords: ProMedica, Toledo , Medical Assistant / Nurse Assistant, Healthcare , Walbridge, Ohio