Certified Medical Assistant / CMA - PPG Cardiology/HMT - Full Time
Company: ProMedica
Location: Grand Rapids
Posted on: September 21, 2023
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Job Description:
POSITION SUMMARYFunctioning as a team member within a patient
centric care delivery model for high quality and service within the
practice setting. Able to proficiently and effectively navigate
through multiple information technology platforms and applications.
Renders direct patient care services under supervision
demonstrating ProMedica's values to the patient.ACCOUNTABILITIES1.
Reports for scheduled shifts on time and in a professional manner
with regard to behavior, telephone courtesy, dress, identification,
and communication with patients' colleagues, and outside
agencies.2. Works closely with the provider and leadership to
continually improve the patient experience though daily patient
care, clerical support, ongoing projects and assumes additional
duties as needed in a self-directed manner.3. Prepares the patient
for the visit by taking vital signs, documenting and order entry
within the EPIC system, arranging and coordinating support and
ancillary services for patient care, preparing patient rooms for
visits, stocking exam rooms, preparing schedules, and providing
general support to the providers and patients. Performs specific
specialized tests (i.e. pulmonary function tests, phlebotomy
procedures) as needed.4. Provides for a safe patient experience
through adherence to clinical protocols, regulatory requirements,
manufacturer standards and reports any potential equipment
malfunctions or safety violations. Determines potential equipment
needs for clinician visit and sets up exam rooms accordingly. Is
skilled in assisting clinicians with treatments, dressings and
other tasks5. Communicates effectively with patients, peers and all
members of the health care team. Listens and responds to verbal and
non-verbal communication of patients, families and staff members.
Relates to patients in caring manner. Relays complete and pertinent
information in verbal and written form appropriate to the ages of
patient served. Demonstrates understanding of legal implications of
charting, documents clearly and objectively all encounters with
patients.6. Within scope of Medical Assistant, demonstrates
exemplary clinical knowledge and focuses on customer service to
answer and triage patient telephone calls. - Records complete and
accurate messages and obtains necessary instructions from providers
and nurses, etc. when appropriate. -7. Acts as a resource/role
model by coaching, supporting and motivating members of the Medical
Assistant and Patient Service Coordinator team. Assists others in
completing tasks as needed.8. May be assigned to act as one of the
primary trainers for new Medical Assistants and office team
members. - May be assigned Lab functions and draws.9. Assists
leadership with ordering, maintaining, and monitoring office
medications.10. Collaborates with leadership and other staff to
recommend changes to improve the safety, quality and efficiency of
patient care.11. Performs other duties as assigned that support
ProMedica's core values.Education:--- Must be a high school
graduate or its equivalent. ---- Completion of a recognized MA
program at an accredited college or university or worked 1 year as
an MA to meet the requirements to become certified.Skills:--- Able
to promote a strong commitment towards achieving outstanding
internal and external customer satisfaction and superior patient
experience.--- Able to work independently, prioritize, problem
solve and work cooperatively with faculty and staff.Experience:---
Experience in the medical industry, including both patient care or
non-patient care roles. In lieu of experience, will accept
continuing education in a healthcare related areas of
study.Certification:--- Registration or Certification as a Medical
Assistant through accredited body required; or active license from
applicable state as an LPN/RN.--- BLS (CPR), must present a current
BLS course card from the AHA at time of employment -Or obtain
certification within 90 days of hirePREFERRED QUALIFICATIONSYears
of Experience:--- 1 year experience in direct patient care
preferredSkills:--- Demonstrate basic computer skills--- Experience
with EPIC or similar medical operating systemWORKING CONDITIONS---
Must be able to move about the practice/department and between
workstations.--- Must be able to understand directions (written and
verbal), communicate and respond to inquiries; requires effective
interpersonal skills.--- Must be able to demonstrate good judgment
in a fast paced environment.--- Must be able to occasionally push
or lift medium to heavy equipment, supplies and patients.ProMedica
-is a mission-based, not-for-profit integrated healthcare
organization headquartered in Toledo, Ohio. - -For more
information, please visit -Qualified applicants will receive
consideration for employment without regard to race, color,
national origin, ancestry, religion, sex/gender (including
pregnancy), sexual orientation, gender identity or gender
expression, age, physical or mental disability, military or
protected veteran status, citizenship, familial or marital status,
genetics, or any other legally protected category. In compliance
with the Americans with Disabilities Act Amendment Act (ADAAA), if
you have a disability and would like to request an accommodation in
order to apply for a job with ProMedica, please contactEqual
Opportunity Employer/Drug-Free Workplace
Keywords: ProMedica, Toledo , Certified Medical Assistant / CMA - PPG Cardiology/HMT - Full Time, Healthcare , Grand Rapids, Ohio
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