MA / Medical Assistant - GynOnc Flower - Full Time
Company: ProMedica
Location: Grand Rapids
Posted on: March 18, 2023
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Job Description:
POSITION SUMMARYFunctioning as a team member within a patient
centric care delivery model for high quality and service within the
practice setting. Able to proficiently and effectively navigate
through multiple information technology platforms and applications.
Renders direct patient care services under supervision
demonstrating ProMedica's values to the patient. ACCOUNTABILITIES
1. Reports for scheduled shifts on time and in a professional
manner with regard to behavior, telephone courtesy, dress,
identification, and communication with patients' colleagues, and
outside agencies.2. Works closely with the provider and leadership
to continually improve the patient experience though daily patient
care, clerical support, ongoing projects and assumes additional
duties as needed in a self-directed manner. 3. Prepares the patient
for the visit by taking vital signs, documenting and order entry
within the EPIC system, arranging and coordinating support and
ancillary services for patient care, preparing patient rooms for
visits, stocking exam rooms, preparing schedules, and providing
general support to the providers and patients. Performs specific
specialized tests (i.e. pulmonary function tests, phlebotomy
procedures) as needed.4. Provides for a safe patient experience
through adherence to clinical protocols, regulatory requirements,
manufacturer standards and reports any potential equipment
malfunctions or safety violations.5. May support a variety of
clerical office functions including calls, documentation, scanning,
etc.6. Within scope of Medical Assistant, demonstrates clinical
knowledge and focuses on customer service to answer and triage
patient telephone calls.-- Records complete and accurate messages
and obtains necessary instructions from providers and nurses, etc.
when appropriate.-- 7. Supports internal and external customers, to
maintain a superior customer experience across the continuum of
care through teamwork. Communicates professionally with patients,
providers, and co-workers at all times. Actively participates and
is engaged in staff meetings.8. Collaborates with leadership and
other staff to recommend changes to improve the safety, quality,
and efficiency of patient care.9. Performs other duties as assigned
that support ProMedica's core values.REQUIRED
QUALIFICATIONSEducation: Must be a high school graduate or its
equivalent.-- Skills: --- Able to promote a strong commitment
towards achieving outstanding internal and external customer
satisfaction and superior patient experience. --- Able to work
independently, prioritize, problem solve and work cooperatively
with faculty and staff.Certification: BLS (CPR), must present a
current BLS course card from the AHA at time of employment or
obtain certification within 90 days of hirePREFERRED
QUALIFICATIONSEducation: Completion of a recognized MA program at
an accredited college or university.Years of Experience: 1+ years
experience in direct patient care preferred.Certification:
Applicable medical certification preferred (MA, EMT, STNA,
etc---)--ProMedica is a mission-based, not-for-profit integrated
healthcare organizational headquartered in Toledo, Ohio.-- For more
information, please visit --Qualified applicants will receive
consideration for employment without regard to race, color,
national origin, ancestry, religion, sex/gender (including
pregnancy), sexual orientation, gender identity or gender
expression, age, physical or mental disability, military or
protected veteran status, citizenship, familial or marital status,
genetics, or any other legally protected category. In compliance
with the Americans with Disabilities Act Amendment Act (ADAAA), if
you have a disability and would like to request an accommodation in
order to apply for a job with ProMedica, please contact --Equal
Opportunity Employer/Drug-Free Workplace
Keywords: ProMedica, Toledo , MA / Medical Assistant - GynOnc Flower - Full Time, Healthcare , Grand Rapids, Ohio
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