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Consumer Medication Coordinator - Genoa Healthcare - Toledo, OH

Company: Genoa Healthcare
Location: Toledo
Posted on: February 14, 2020

Job Description:


with Genoa Healthcare. A career with Genoa Healthcare means you're part of a

collaborative effort to serve behavioral health and addiction treatment

communities. We do more than just provide medicine: we change lives for the

better. People with serious mental or chronic illness and those who care for

them have moving stories, and at Genoa we become their voice, their partner.

Working as part of a coordinated care team, we partner with community-based

providers and others to ensure that people with complex health conditions get

the right medications and are able to follow their treatment plans. Our

personalized services in-clinic pharmacies, telepsychiatry and medication

management are leading the way to a new level of care.


recently joined OptumRx, a pharmacy care services company that is part of Optum

and UnitedHealth Groups family of businesses. We are part of a leading

information and technology-enabled health services business dedicated to making

the health system work better for everyone. Take a closer look to learn why a

career with Genoa Healthcare might be the path to discovering your life's

best work.SM


general supervision of the CMC Supervisor, The Consumer Medication Coordinator

will enroll consumers and educate them on the Genoa medication coordination and

compliance services. The hours for this position are 8am-5pm Monday-Friday. The address for this position is:

544 E Woodruff Ave

Toledo, OH 43604

Major Duties &


  • Communicate with

    all consumers of the mental health center regarding the medication

    services Genoa provides.
  • Recruit and enroll

    consumers utilizing enrollment forms and copy the consumers insurance

  • Facilitate the

    collection of prescriptions to be faxed to the pharmacy for dispensing.
  • Ensure all

    consumer insurance information is up to date in the Pharmacy system and is

    properly charged for the medications dispensed.
  • Assist consumers in

    contacting the pharmacist regarding all their medication questions and

    ensure a prompt response to their questions.
  • Assist clinic

    staff and pharmacy with prior authorizations and Patient Assistance

    programs as needed.
  • Compliance

    monitoring by contacting the consumer at least monthly to ensure

    compliance and determine refill needs as applicable.
  • Prescription

    refill management by utilizing the no refill report and contacting the

    appropriate prescriber to ensure timely refills are completed and

    dispensed to the consumer.
  • May include Phlebotomy

    for consumers receiving Clozapine and other medications via Genoa schedule

    blood draws and sends s- amples to the appropriate lab as applicable.
  • Medication

    delivery when needed and appropriate
  • Check for

    expiration dates (both on consumers medications as well as house account

    products/standing order meds)
  • Ensure that

    medications are stored properly (refrigerated drugs are kept in the

    refrigerator, pen-tips are not stored on insulin pens, etc)
  • Check for

    discrepancies (dose changes, discontinued medications, etc).
  • Take back expired

    or discontinued medications for destruction (as long as they are clearly

    labeled by a pharmacy)
  • Reliable

    transportation and valid drivers license is required

    Educational or Skills


    • Where

      applicable must be licensed Pharmacy Technician or Medical Assistant background
    • PTCB

      Certification preferred but not required
    • Candidates

      for the position will be subject to a standard reference and background

    • Basic

      reading, writing, and arithmetic skills required. This is normally

      acquired through a high school diploma or equivalent.
    • Knowledge

      of Microsoft Office and telephone protocol.
    • Duties

      require professional verbal and written communication skills.
    • Excellent

      organizations skills

      Physical Demands:


      physical demands described here are representative of those that must be met by

      an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to

      enable individuals with disabilities to perform the essential functions.

      • Stands,

        walks, lifts and carries up to 30 pounds at one time, bends, turns, stoops,

        kneels, climbs, and uses many physical motions in performing day to day

        activities; finger dexterity, gripping, eye-hand coordination, visual


        Work Environment:

        • Work areas may include: driving an automobile (including

          potentially difficult driving circumstances with regard to weather and

          traffic). Inside locations; noise generated from

          telephones, computers/printers, and verbal communication, subject to many

          interruptions, pressure due to multiple demands, exposure to blood and blood

          borne pathogens, may be presented with emergency or crisis situations.


          creates a healthier atmosphere: UnitedHealth Group is an Equal Employment

          Opportunity/Affirmative Action employer and all qualified applicants will

          receive consideration for employment without regard to race, color, religion,

          sex, age, national origin, protected veteran status, disability status, sexual

          orientation, gender identity or expression, marital status, genetic

          information, or any other characteristic protected by law.


          Group is a drug-free workplace. Candidates are required to pass a drug test

          before beginning employment.

          Keywords: pharmacy, technician,

          retail, customer service, PTCB, pharmaceutical, medication coordinator, mental health, behavioral health, pharm tech, CPhT, Toledo, OH

Keywords: Genoa Healthcare, Toledo , Consumer Medication Coordinator - Genoa Healthcare - Toledo, OH, Healthcare , Toledo, Ohio

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