Quality Manager
Company: Tenneco
Location: Napoleon
Posted on: April 22, 2024
Job Description:
Tenneco is one of the world's leading designer, manufacturers
and marketers of automotive products for original equipment and
aftermarket customers, with approximately 78.000 team members
working at more than 300 sites worldwide. Through our four business
groups, Motorparts, Ride Performance, Clean Air and Powertrain,
Tenneco is driving advancements in global mobility by delivering
technology solutions for diversified global markets, including
light vehicle, commercial truck, off-highway, industrial,
motorsport and the aftermarket.
Summary
This position is responsible to develop, implement, review and
improve the quality systems to ensure compliance to Customer
Specific Requirements (CSR's), Industry Standards (ISO/TS 16949 and
IATF 16949) and Tenneco Business Systems requirements. Focuses on
managing product / process quality performance, Quality Management
Systems, Warranty Performance and Customer Satisfaction measures.
Robust understanding of Problem-Solving methods that enables sound
interactions with customer and Tenneco stakeholders.
Essential Duties & Responsibilities:
- Leads all manufacturing sites efforts to ensure customer
quality performance expectations and requirements are effectively
managed
- Leads implementation of customer requirements at the
manufacturing sites including coordinating / leading customer
visits and acts as liaison with vendors to ensure their products
meet the needs of Tenneco & customer requirements
- Leads facilities effort to eliminate product and process defect
causes by utilizing Team-Oriented Problem-Solving methodology and
recommends changes or solutions to problems. Leads the resolution
of customer complaints management process at the manufacturing
sites. Institutes processes to ensure timely and effective
resolution of customer complaints via appropriate team [1] oriented
problem-solving methodology (Red X, Global 8D, Kepner-Tregoe, Six
Sigma, etc.)
- Leads the manufacturing sites overall Quality Management System
(ISO/TS 16949 and IATF 16949) development, implementation, and
monitoring to ensure manufacturing sites business objectives are
achieved
Job Duties:
- Maintains tracking and reporting manufacturing sites
performance and customer satisfaction metrics and publish reports /
improvements actions needed to achieve manufacturing sites /
business unit's objectives
- Develops a Quality culture that will drive Zero PPM and Zero
Customer Complaints performance. This position description is
intended to convey information essential to understanding the scope
of the role and it is not intended to be an exhaustive list of
skills, efforts, duties, responsibilities or working conditions
associated with the position
- Drives improvement projects at the manufacturing sites focused
on Quality initiatives that supports Tenneco's Business Systems /
Total Quality Management. Participates, supports and leads projects
for the manufacturing sites / business units that adapt and
implement best practices in Quality Assurance. Supports the
manufacturing sites effort in driving reduction in Cost of Poor
Quality
- Manages and develops Quality professionals and directs their
training, quality functional competency development activities to
drive enhanced levels of quality team performance in achieving
business objectives
- Supports the Engineering, Sales and Launch teams in executing
New Product Launches via the TENPlus process to ensure new product
and processes are launched flawlessly. Must be able to apply the
Project Management principals to ensure timely completion of
project tasks
- Develops in coordination with Supply Chain organization a
robust Supplier Management processes that supports the needs of the
manufacturing sites & business unit
- Establishes Warranty Management Process, that clearly
established the workflow process, captures current warranty
performance, develops reliability predictive models to forecast
future trends and drives improvement projects to reduce warranty
costs to the business
- Other duties as assigned
Knowledge & Skills:
- Must have a strong work ethic
- Must be well organized and a self-starter
- Must be able to follow detailed instructions
- Must have the ability to identify and solve problems and make
logical decisions
- Must be able to work with precision and a high level of
accuracy
- Detail oriented, professional attitude, reliable and able to
focus on task at hand
- Possess strong time management skills
- Ability to understand technical operating, service or repair
manuals
- Ability to read blueprints and technical drawings
- Working knowledge of gages such as dial calipers, micrometers,
indicators, etc.
- Ability to communicate effectively verbally and in writing
- Ability to interact with employees in a professional
manner
- Ability to speak and write English fluently
- Ability to work independently and with a team in a fast-paced
and environment with emphasis on accuracy and timeliness
- Ability to perform mathematical computations such as
percentages, fractions, addition, subtraction, multiplication and
division quickly and accurately
Work & Education Requirements:
- Bachelor's degree in Ceramics, Engineering, or similar degree
or equivalent knowledge in quality assurance. Certified Quality
Auditor (CQA) through ASQ and/or Certified IATF16949/ISO 9001
Auditor preferred
- Five years of experience in quality or engineering
preferred
- Industrial or automotive experience (tier 1 or OEM
experience)
- Understanding of quality processes such as APQP, FMEA, SPC, MSA
and PPAP
- Process improvement in reducing scrap and defects
- Working with internal and external customers
- Union shop experience preferred
- Experience using DataLyzer, Plato, GageTrac, MiniTab or similar
preferred
An Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, or protected veteran status and will not be discriminated
against on the basis of disability.
Keywords: Tenneco, Toledo , Quality Manager, Executive , Napoleon, Ohio
Didn't find what you're looking for? Search again!
Loading more jobs...