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Quality Manager

Company: MFC Netform
Location: Maumee
Posted on: May 24, 2023

Job Description:

*Essential Duties and Responsibilities*

Responsibilities of this position include, but are not limited to, the following:

- Supervise the Quality Department

- Development and maintenance of quality manual, inspection standards and quality audit system compliant to IATF16949, ISO9001, and customer specific requirements

- Monitor customer scorecards and report metrics for evaluation of company performance

- Develop and monitor internal performance metrics to improve internal performance

- Communicate with customers including visits to their facilities to build and maintain relationships

- Handle nonconformance products and returned products, customer concerns, corrective action, PPAP, Gage R&R, warranty claims

- Correspond to client complaints such as trouble of products quality or other issues

- Develop and provide alternative methods to perform and promote continuous improvement of quality management system

- Develop the ability of staff through training and performance evaluation to meet department objectives

- Facilitate employee teams to build cohesiveness and improve the overall results of the respective teams' tasks

- Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

- Responsible for implementing Quality Management System that complies with IATF16949, ISO9001, and customer specific requirements

- Responsible for ensuring that corrective actions are taken for QMS non-conformances and for conducting Management Review Meetings with QMS

- Responsible for Consumer-Centric Warranty Management

- Evaluate the capability of product and work with engineering in solving production problems, improving product capability, and development and approval of new products

- Support a multi-shift operation

- Suspend production to eliminate or stop the manufacture of suspect parts. (Notify Supervisor and / or Quality Department)

- Promote continuous improvement and integration of all management systems into business processes

* Ability to perform additional tasks beyond formal job duties

*Supervisory Responsibilities*

- Quality Engineer(s)

*Qualifications / Experience*

- Must have worked in automotive industry and be familiar with automotive processes such as PFMEA, Control Plans, PPAP, customer portals, etc.

* Ability to analyze and draw inferences from data

* Good communications skills in front of customers

* Logical and proactive approach to identifying and resolving issues

* Self-motivated professional who is detailed oriented, thought provoking

* Ability to travel to supplier and customer locations when needed

*Education, Certificates, Licenses, Registrations*

- Bachelor's degree from four-year college or university

- IATF16949 certification

Job Type: Full-time

Pay: $100,000.00 - $120,000.00 per year


* 401(k)

* 401(k) matching

* Dental insurance

* Employee assistance program

* Health insurance

* Health savings account

* Life insurance

* Paid time off

* Vision insurance


* 8 hour shift

Ability to commute/relocate:

* Maumee, OH 43537: Reliably commute or planning to relocate before starting work (Required)


* ISO 9001: 5 years (Preferred)

Work Location: In person

Keywords: MFC Netform, Toledo , Quality Manager, Executive , Maumee, Ohio

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