General Manager
Company: Rensko Holdings
Location: Tiffin
Posted on: March 20, 2023
Job Description:
General Manager
The Tim Hortons Manager is responsible and accountable for the
execution and delivery of all operational performance objectives
resulting in guest satisfaction.
Operational Management
- Ordering supplies and overseeing building
maintenance,cleanliness and security
- Accountable for production of Always Fresh standards and waste
levels Financial Management
- Using restaurant specific information from the CPP (Continuous
Performance Plan), plans and works to budgets, maximizes profits
and achieves sales and transaction targets, controls
Food/Paper/Labour costs in the restaurant, and administers payrolls
People Management
- Accountable for recruiting new team members, performance
management including training and developing new and existing team
members and motivating and encouraging team to achieve targets
- Builds the restaurants' "bench strength" by identifying and
developing high potential employees for progression to the next
level
- Sets goals and objectives for his/her team
- Ensures 'open door' policy for all team members
- Has excellent communication skills - ensures ongoing day to day
communication with all shifts through communication log or other
means
- Provides open communication with General Manager and Restaurant
Owner
- Responsible for restaurant compliance with all applicable
legislation
- Ensures high standards of guest experience are maintained and
demonstrated as a top priority
- Implements, and instills in their teams, company policies,
procedures, ethics
- Handles guest complaints and queries with professionalism and
concern
- Prepares reports and other performance analysis
documentation
- Establishes relationships with the local community and
undertakes activities which comply with the company's corporate
social responsibility programs
- Establishes proper security procedures and ensures the
reduction of team member theft and the safety of team members and
guests
- Provides leadership and direction around waste management
procedures Health & Safety
- Is familiar with and works in compliance with occupational
health and safety legislation
- Uses or wears personal protective equipment or clothing as
required
- Does not operate any equipment, machine, device or thing, or
otherwise work in a manner that will endanger anyone
- Knows, understands and follows safe work practices and
procedures
- Ensures restaurant has a health and safety program in
place
- Takes responsibility to ensure that team members are made aware
of any hazards and that proper training is completed and
documented
- Conducts regular workplace inspections
- Responds to and corrects unsafe acts and conditions
- Reports work related injuries and illnesses to the appropriate
internal and external authorities
- Performs accident investigations for all work related injuries
and illnesses
- Enforces employee compliance in regard to the restaurant's
health and safety policies and procedures
- Initiates performance counseling and takes disciplinary actions
for non compliance in matters related to health and safety
- Keeps the Restaurant Owner apprised on any conditions or
practices that may pose a hazard to employees
- Makes recommendations for improvement to the restaurant's
health and safety practices and program Postural & Physical Demands
Requirements
- Frequent reaching above waist,chest,and shoulder level, as well
as below waist level
- Frequent to continuous need for manual dexterity of both hands
(handling, gripping, fine finger control, etc.)
- Continuous standing on tiled surfaces for all tasks
- Ability to stand for long periods of time without a break
- Frequent hip flexion while walking for all tasks
- Occasional lifting of boxes of supplies/products weighing
from
- Occasional lifting of milk crates weighing between 5 -30lbs.
vertically from floor to knuckle height, knuckle to shoulder
height, or from fridge to counter height
- Frequent exposure to cold/below freezing and high heat
temperatures (walk- in refrigerator and freezers, ovens)
Keywords: Rensko Holdings, Toledo , General Manager, Executive , Tiffin, Ohio
Didn't find what you're looking for? Search again!
Loading more jobs...