Center Director
Company: Health Partners of Western Ohio
Location: Toledo
Posted on: January 27, 2023
Job Description:
- Embraces an active and healthy lifestyle including smoke-free
living, stress reduction, exercise, work/life balance and healthy
dietary choices.
- Participates in and promotes health and wellness activities
within the organization.
- Supports a patient-centered healthcare home where the
patient-provider relationship is encouraged, with an emphasis on
coordination of care and the establishment of a long-term healing
relationship.
- Supports open patient access to and coordination of care that
is supported by information technology.
- Promotes effective and appropriate use of integrated health
services at HPWO as part of a "Patient Centered Medical Home"
(PCMH) model of care.
- Participates in the support and implementation of the mission,
vision and values of the Health Center, including the delivery of
high quality, patient focused, integrated health care.
- Responsible for working with employees to ensure that each
employee understands their job description, the desired results
associated with their work, and the resources available to achieve
the results. Related to this is also the responsibility of training
and developing employees to ensure they are capable for performing
their duties.
- Provides leadership for the development of policies and
procedures designed to guide activities, ensuring that the site
operates in a consistent and high-quality manner. Contributes to
developing policies and procedures.
- Provides consistent communication to the Administrative Team,
ensuring that information, reports, and materials are provided to
clearly describe activities and progress toward agreed upon
objectives.
- Participates in planning and problem solving.
- Participates in continuing education and professional
growth.
- Maintains knowledge of, complies with, personnel, nursing,
medical, dental, chiropractic and clerical policies and
procedures.
- Actively works with providers and staff to develop health
outreach programs consistent with Health Care Plan.
- Motivates employees to achieve peak productivity and
performance.
- Represents the organization at various community and/or
business meetings; promotes existing and new programs and/or
policies.
- Adheres to the standards and policies of the Organizational
Privacy/Security and Compliance Programs, including the duty to
comply with applicable laws and regulations (HIPAA, OSHA, OIG,
guidelines, and other State and Federal laws). This also includes
reporting to the Board of Directors, Compliance Officer, Privacy
Officer, supervisor or suggestion box, any suspected unethical,
fraudulent, or unlawful acts or practices.
- Resolves problems related to staffing, utilization of
facilities, equipment and supplies for the Center.
- Evaluates performance and recommends merit increases,
promotion, and disciplinary actions.
- Analyzes and recommends changes in organizational systems,
policies and procedures and ensures their implementation.
- Actively participates in the evolution and refinement of the
quality improvement process at the Center.
- Ensures adequacy of staffing and coordination of health
center(s) schedule(s) which includes all providers and supporting
staff members.
- Responsible for ensuring the operations processes for patient
care are implemented. This includes staffing, data collection and
interpretation of clinic flow, appointment systems, patient recall
process, ancillary services and customer satisfaction.
- Responsible for training/coaching/mentoring Supervisors with
leadership training activities, management functions, and
implementation of problem-solving techniques when implementing
employee personnel policies and procedures.
- Responsible to ensure program and staff compliance and safety
with Health Partners policies and procedures as well as those of
external regulatory bodies such as AAAHC and other professional
review and standards boards, including corporate compliance.
- Participates on a team within the organization seeking
accreditation with the Accreditation Association for Ambulatory
Health Care.
- Assists in designing programs to meet primary health issues of
the target community.
- Maintains strictest confidentiality.
- Participates in professional development activities to keep
current with trends and practices in health care
administration.
- Delegates authority and responsibility as appropriate.
- Demonstrates effective leadership, communication and managerial
skills.
- Demonstrates ability to manage change, develop and monitor
accountability utilizing performance improvement approaches.
- Performs other duties and accepts other responsibilities as
assigned. QUALIFICATIONS:
- Strong leadership, management, and organizational skills are
required.
- Requires experience and demonstrated abilities for working in a
multi-cultural setting.
- Ability to strongly embrace and personify the mission of Health
Partners of Western Ohio.
- Ability to collaborate and interact with a diverse group of
health care professionals.
- Ability to organize, direct, prioritizes, and delegate work
appropriately.
- Excellent analytical skills necessary for preparing financial,
legal, and administrative tasks.
- Bachelor's Degree in Health Administration, Business, Human
Services or related discipline required. Master's Degree preferred.
Minimum of 5 years administrative experience in health care or
human service related organization.
- Experience with federal regulations (HIPPA, OSHA, etc.).
- Experience in administrative functions of an ambulatory health
care program.
- Thorough knowledge of the theory and practice of organizational
management, preferably in a health care and/or not-for-profit
environment.
- Effective oral and written communication necessary
- Ability to demonstrate positive customer service skills.
BENEFITS OFFERED:
- Paid Time Off (PTO)
- Insurance (Medical, Dental, and Vision)
- Paid Holidays
- 403b Retirement with 3% match
- Tuition Reimbursement
- Free Access to the Headspace App
- Eligible to apply for the Emerging Leaders Program after 1 year
of Employment
Keywords: Health Partners of Western Ohio, Toledo , Center Director, Executive , Toledo, Ohio
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