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Center Director

Company: Health Partners of Western Ohio
Location: Toledo
Posted on: January 27, 2023

Job Description:

  • Embraces an active and healthy lifestyle including smoke-free living, stress reduction, exercise, work/life balance and healthy dietary choices.
  • Participates in and promotes health and wellness activities within the organization.
  • Supports a patient-centered healthcare home where the patient-provider relationship is encouraged, with an emphasis on coordination of care and the establishment of a long-term healing relationship.
  • Supports open patient access to and coordination of care that is supported by information technology.
  • Promotes effective and appropriate use of integrated health services at HPWO as part of a "Patient Centered Medical Home" (PCMH) model of care.
  • Participates in the support and implementation of the mission, vision and values of the Health Center, including the delivery of high quality, patient focused, integrated health care.
  • Responsible for working with employees to ensure that each employee understands their job description, the desired results associated with their work, and the resources available to achieve the results. Related to this is also the responsibility of training and developing employees to ensure they are capable for performing their duties.
  • Provides leadership for the development of policies and procedures designed to guide activities, ensuring that the site operates in a consistent and high-quality manner. Contributes to developing policies and procedures.
  • Provides consistent communication to the Administrative Team, ensuring that information, reports, and materials are provided to clearly describe activities and progress toward agreed upon objectives.
  • Participates in planning and problem solving.
  • Participates in continuing education and professional growth.
  • Maintains knowledge of, complies with, personnel, nursing, medical, dental, chiropractic and clerical policies and procedures.
  • Actively works with providers and staff to develop health outreach programs consistent with Health Care Plan.
  • Motivates employees to achieve peak productivity and performance.
  • Represents the organization at various community and/or business meetings; promotes existing and new programs and/or policies.
  • Adheres to the standards and policies of the Organizational Privacy/Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG, guidelines, and other State and Federal laws). This also includes reporting to the Board of Directors, Compliance Officer, Privacy Officer, supervisor or suggestion box, any suspected unethical, fraudulent, or unlawful acts or practices.
  • Resolves problems related to staffing, utilization of facilities, equipment and supplies for the Center.
  • Evaluates performance and recommends merit increases, promotion, and disciplinary actions.
  • Analyzes and recommends changes in organizational systems, policies and procedures and ensures their implementation.
  • Actively participates in the evolution and refinement of the quality improvement process at the Center.
  • Ensures adequacy of staffing and coordination of health center(s) schedule(s) which includes all providers and supporting staff members.
  • Responsible for ensuring the operations processes for patient care are implemented. This includes staffing, data collection and interpretation of clinic flow, appointment systems, patient recall process, ancillary services and customer satisfaction.
  • Responsible for training/coaching/mentoring Supervisors with leadership training activities, management functions, and implementation of problem-solving techniques when implementing employee personnel policies and procedures.
  • Responsible to ensure program and staff compliance and safety with Health Partners policies and procedures as well as those of external regulatory bodies such as AAAHC and other professional review and standards boards, including corporate compliance.
  • Participates on a team within the organization seeking accreditation with the Accreditation Association for Ambulatory Health Care.
  • Assists in designing programs to meet primary health issues of the target community.
  • Maintains strictest confidentiality.
  • Participates in professional development activities to keep current with trends and practices in health care administration.
  • Delegates authority and responsibility as appropriate.
  • Demonstrates effective leadership, communication and managerial skills.
  • Demonstrates ability to manage change, develop and monitor accountability utilizing performance improvement approaches.
  • Performs other duties and accepts other responsibilities as assigned. QUALIFICATIONS:
    • Strong leadership, management, and organizational skills are required.
    • Requires experience and demonstrated abilities for working in a multi-cultural setting.
    • Ability to strongly embrace and personify the mission of Health Partners of Western Ohio.
    • Ability to collaborate and interact with a diverse group of health care professionals.
    • Ability to organize, direct, prioritizes, and delegate work appropriately.
    • Excellent analytical skills necessary for preparing financial, legal, and administrative tasks.
    • Bachelor's Degree in Health Administration, Business, Human Services or related discipline required. Master's Degree preferred. Minimum of 5 years administrative experience in health care or human service related organization.
    • Experience with federal regulations (HIPPA, OSHA, etc.).
    • Experience in administrative functions of an ambulatory health care program.
    • Thorough knowledge of the theory and practice of organizational management, preferably in a health care and/or not-for-profit environment.
    • Effective oral and written communication necessary
    • Ability to demonstrate positive customer service skills. BENEFITS OFFERED:
      • Paid Time Off (PTO)
      • Insurance (Medical, Dental, and Vision)
      • Paid Holidays
      • 403b Retirement with 3% match
      • Tuition Reimbursement
      • Free Access to the Headspace App
      • Eligible to apply for the Emerging Leaders Program after 1 year of Employment

Keywords: Health Partners of Western Ohio, Toledo , Center Director, Executive , Toledo, Ohio

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