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Billing Manager/Controller

Company: Mercy Health
Location: Toledo
Posted on: January 13, 2021

Job Description:

Thank you for considering a career at Mercy HealthSummary of Primary Functions:Organizes and coordinates the activities of assigned staff to ensure safe, effective and appropriate work in a fiscally responsible manner. Handles and solves problems related to area of assignment. Maintains a working knowledge of functions in area of responsibility and works closely with on-site leadership. Conducts and oversees orientation and training of all medical transportation billing staff. Performs Revenue Cycle tasks that are necessary to ensure compliance and excellent customer service. Primarily responsible for overseeing billing operations and managing the billing staff; monthly review of financial performance; support operations through analytics; assist clerical and operational team in strategy development and identifies initiatives to improve performance.Previous billing and management experience highly preferred.Essential Job Functions:* Ensures staff billing operations and duties are completed daily. Responsible for the development of training materials and programs for new hires to the department, as well as continuing education to staff. Monitors daily productivity, monthly quality audits and communicates to staff.* Provides reporting to track department performance in key metrics including point of service, provides monthly review of financial performance.* Assigns and coordinates staff schedule for billing operations including scheduling rotation, time off, and call-offs as necessary. Ensures that department coordinates schedule in accordance with organizational policies. Minimizes overtime while maximizing productivity.* Responsible for supporting operations through analytics and assists clerical and operational team in strategy development. Designs and implements action plans to achieve targets. Assists operational team in strategy development.* Assists with developing department processes and procedures (non-clinical). Conducts staff training, education, and development. Conducts audits to ensure acceptable performance and provides continual coaching and education as necessary.* Other duties as assigned.Education/Licensure:Required Education: High School DiplomaPreferred Education: 4 year Bachelors DegreeLicensure/Certification Required: Certified Ambulance Coder within 6 months of start date.Licensure/Certification Preferred: Certificate in medical terminology, healthcare billing, or related field.Qualifications:* 2-3 years supervisory experience in a healthcare or business field required.* Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office. Prior experience in healthcare billing operations required.* Knowledge of registration, insurance, scheduling, and/or verification and hospital billing. Prior experience in Air and Ground Medical Transportation billing and operations preferred.Mercy Health is an equal opportunity employer.We'll also reward your hard work with:* Comprehensive, affordable medical, dental and vision plans* Prescription drug coverage* Flexible spending accounts* Life insurance w/AD&D* An employer-matched 403(b) for those who qualify.* Paid time off* Educational Assistance* And much moreScheduled Weekly Hours:40Work Shift: Days Department: Administration - Toledo Regional OfficeAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

Keywords: Mercy Health, Toledo , Billing Manager/Controller, Executive , Toledo, Ohio

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