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Field Operations Quality Manager Toledo, Ohio

Company: Trash Butler
Location: Toledo
Posted on: September 3, 2020

Job Description:

MISSION: The Field Operations Quality Manager is responsible for managing overall operations within an assigned region, including overseeing Area Supervisors and Butlers responsible for driving operational excellence and customer satisfaction throughout their assigned apartment communities. ESSENTIAL DUTIES & RESPONSIBILITIES: Responsible for the onboarding and training of all new area supervisors in all regions Provide continuing education and frequent audits for area supervisors while addressing concerns as necessary Responsible for answering all team member questions during evening hours Responsible for managing one off properties during service time Ensure successful roll outs of new properties in each region Assist Territory Operations Manager with recruiting and onboarding of new employees Responsible for ensuring region is fully staffed; fill in as needed Ensure all SOP s are being followed by all team members Respond to customer service calls during the evening hours Ensure team members have all equipment needed Other duties as assigned

Keywords: Trash Butler, Toledo , Field Operations Quality Manager Toledo, Ohio, Executive , Toledo, Ohio

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