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Regional Manager

Company: National Youth Advocate Program
Location: Toledo
Posted on: December 3, 2019

Job Description:

Position Title: Regional Manager Reporting Relationship: Executive Director Position Summary The Regional Manager provides regional leadership and operational management for the Toledo, West Unity, and Lima offices while assuring continual growth and success of the organization's programming according to the mission, vision, and values. RESPONSIBILITIES The Regional Manager will perform duties including, but not limited to: Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies Actively support, represent, and extend the mission of the organization through program management, direct service, customer contacts, and all other assigned functions. Identify, evaluate, cultivate, and solicit for new agency contracts. Identify, evaluate, and participate in response to Request for Proposals and other funding opportunities. Maintain ongoing contact with referral partners through personal visits, phone calls, and written communication to assure that positive relationships exist and customer service needs are met. Develop and implement strategies for increasing and maintaining foster care capacity to ensure quarterly and annual recruitment goals are achieved. Promote a positive public image of NYAP to all who are in contact with the organization. Ensure regional staff are hired, trained, and supervised effectively to deliver services to agency customers. Promote successful staff development and continuing education to ensure the implementation of best practice protocols. Provide leadership at all regional staff meetings which occur, at minimum, once a month. Direct regional quality advancement efforts to assure that service quality meets contract requirements, internally established measures and outcomes, and standards required of regulatory bodies. Assure that staff contact with youth and families meet treatment needs and align with contract terms. Actively support and follow through on team goals. Support all staff in accomplishing monthly, quarterly, and annual productivity goals including Medicaid revenue projections and new foster home licensing targets. MINIMUM QUALIFICATIONS Master's Degree in Social Services or other human service field. Minimum 3 years' of supervisory experience. Experience working in child welfare and behavioral health. Current Social Work License or equivalent is strongly preferred. Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. OTHER SKILLS Must be able to function both independently and as a team Must be able to efficiently multi-task and be flexible in all situations. Must have effective communication skills including verbal and written skills. Demonstrate strong leadership abilities. Must be open to travel as needed. Must be open to working non-traditional hours as needed. The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds. Employment Type: Full Time Salary: $50k+ Annual

Keywords: National Youth Advocate Program, Toledo , Regional Manager, Executive , Toledo, Ohio

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