Secretary/Receptionist- ENT

Company: Blanchard Valley Health System
Location: Findlay
Posted on: September 17, 2023

Job Description:

PURPOSE OF THIS POSITION To communicate with patients and provide administrative support for the practice. Blanchard Valley Health System-Mission, Vision and Values: Mission: Caring for a lifetime. Vision: Extraordinary people. Exceptional care. Values: Integrity, Compassion, Skill, Collaboration, Innovation & Humor Blanchard Valley Medical Practices is a division of Blanchard Valley Health System, which provides a total continuum of care to more than 100,000 households in an eight-county area. JOB DUTIES/RESPONSIBILITIES Duty 1:--Schedule and manage patient appointments using Electronic Medical Records (EMR). Manage the Provider's daily patient schedule. Duty 2:--Accurately complete the registration process.-- Duty 3:--Document management, patient referrals, prior authorizations and validation of benefits. Duty 4:--Responsible for payment collection. Duty 5:--Open and set up the office for the day. Stock office supplies. Duty 6:--Maintain patient waiting area for cleanliness. Duty 7:--Responsible for enhancing our patients experience and upholding the mission, vision and values of the organization.-- Duty 8:--Willingness to participate in process improvement. Duty 9:--Other duties as assigned. REQUIRED QUALIFICATIONS

• High school graduate or GED equivalent.
• Use of technology, associated applications and office equipment. --
• This position may not be inclusive to the BVMP Practice that you are assigned at the time of hire, which may require you to work at another--BVMP--Practice, as needed.
• Positive service-oriented interpersonal and communication skills
• Behavior needs to adhere to BVHS policies regarding workplace civility and standards of behavior.
• Comply to all organizational privacy policies and procedures.--
• Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status.-- Must be able to interpret the appropriate information needed to identify each patient's requirements relative to their age-specific needs and to provide the care needed as described in the area's policies and procedures. PREFERRED QUALIFICATIONS
  • Previous customer service experience.
  • Electronic Medical Records (EMR) experience.
  • Medical terminology. PHYSICAL DEMANDS This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting, and standing.-- The associate must be able to sit for 8 hours a day and be able to lift 50 pounds, and reach work above the shoulders.-- The individual must have good eye-hand coordination and fine finger dexterity to operate machines.-- The individual must have excellent verbal communication skills to communicate with patients, providers, and co-workers.-- The associate must have vision corrected and hearing in the normal range. This position is classified "at risk" for possible occupational exposure to blood borne pathogens (HBV, HIV, etc.)

Keywords: Blanchard Valley Health System, Toledo , Secretary/Receptionist- ENT, Administration, Clerical , Findlay, Ohio