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Patient services Receptionist

Company: Toledo Clinic Inc
Location: Toledo
Posted on: September 22, 2022

Job Description:

This is a full-time position, hours will vary.

General Summary:

Greets and directs patients & visitors, updates patient demographic insurance information, scans appropriate documents to the EMR, collects copays and outstanding balances and posts patient payments.

Principal Duties & Responsibilities:

* Greets patients as they approach the desk.
* Checks in patients and notifies the medical offices via the patient tracking system. Directs patients to appropriate departments.
* Registers new patients consisting of insurance information, demographic information, physician information, scanning appropriate

documents to the EMR, and verifying insurance electronically, etc.

* Performs Patient Services Duties.
* Updates patient demographic information in the computer system.
* Requests and verifies patients' insurance information and enters changes in the computer system.
* Supporting other departments with miscellaneous duties that can be performed at the work station.
* Maintains neat and orderly work area and lobby.
* Assist with Curbside Registration.
* Other duties as assigned.

Knowledge, Skills & Abilities:


* Must have proven excellent customer service skills
* Previous receptionist or clerical experience and excellent interpersonal skills required.
* Ability to type and familiarity with computer required.
* Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame.
* Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
* Demonstrates adaptability to expanded roles.
* Adheres to clinic's policies and procedures.


* HS diploma or GED required.

Keywords: Toledo Clinic Inc, Toledo , Patient services Receptionist, Administration, Clerical , Toledo, Ohio

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